People key to achieving digital business transformation
Kathy Gibson is at Gartner Symposium in Cape Town - Achieving digital dexterity is key for organisations to succeed in digital business transformation - and the CIO is the catalyst to make this happen. You cannot reach techqulibrium if your workforce doesn't have the...
Fear of automation mainly among those with least opportunities
People given fewer opportunities to learn new digital skills are more fearful of the impact of automation and are more likely to have lower levels of education. These are the findings from new research carried out by PwC of 22 000 people across 11 countries worldwide...
5G market hits the ground running
The 5G market is developing much more quickly than the previous generation 4G LTE standard, with a total 31 5G commercial service launches globally by the end of the second quarter of 2019, according to IHS Markit Technology. Amid a burst of launches in the second...
Healthy demand for laser MFPs
The start of Q3 2019 saw printer sales continue to follow the pattern that has characterised the past few quarters, with healthy demand from consumer and business laser multifunction printers (MFPs), according to the latest distribution data published by CONTEXT....
R1,14m up for grabs at Comic Con
Telkom, the official connectivity and gaming partner of Comic Con Africa 2019, has announced that R1,14-million is the combined prize pool for the teams playing in the Telkom VS Gaming Masters tournament, with each tournament receiving R570 000. The second edition of...
ISPA spurs ‘brain gain’ with fellowship programme
South Africa's Internet Service Providers' Association (ISPA) has initiated a Fellowship Programme designed to boost the country's Information and Communications Technology (ICT) skills base. "With South Africa under pressure to fill our well-documented ICT skills gap...
What mistakes are you making in your digital transformation?
Kathy Gibson is at Gartner Symposium in Cape Town - There's a recognition that digital business transformation is necessary in every organisation - but not everyone is doing it right. Every industry is in the process of being digitally remastered, says Mark Raskino,...
Blockchain in the real world
Kathy Gibson is at Gartner Symposium in Cape Town - Blockchain has moved from being over-hyped to a certain level of disillusion - almost a blockchain winter. But perhaps the problem is because organisations have been applying the wrong type of blockchain to the wrong...
Don’t ignore new waves of disruption
Kathy Gibson is at Gartner Symposium in Cape Town - As digital projects move from optimisation to transformation, the ability to disrupt becomes a critical discipline. Coping with disruption requires the ability to recognise, prioritise, and respond in the right way,...
Techquilibrium for the everything customer
Kathy Gibson is at Gartner Symposium in Cape Town - Customers can't be left out of the techquilibrium conversation. "Growth is critical, even in an uncertain world," says Don Scheibenreif, distinguished vice-president analyst at Gartner. But growth can't happen if...
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Digicloud Africa signs up Google Cloud
Digicloud Africa has joined Google Cloud's partner ecosystem as a value-added distributor for Google Cloud Platform and G Suite in Africa. Digicloud Africa will operate as a two-tier distributor supporting G Suite and Google Cloud Platform resellers across Africa,...
SA agent is a globally-recognised hero
Helping young work-seekers change their lives for the better is all in a day's work for Harambee contact centre agent Thapelo Kwenane, but his dedication and amazing results have seen him awarded international recognition and the title of CX Hero at the Genesys...
Digital payments may be key to African prosperity
For the longest time, small and medium sized businesses (SME's) scattered across the African continent have been battered by every economic, political and literal storm that happens to blow through. Female-owned enterprises are especially fighting this battle....
Are contact centres soft targets for stealing personal data?
Hackers are becoming more brazen in the way they target organisations as they hunt for soft targets. Companies who see the value in outsourcing their customer experience to contact centres should be wary of the risks this brings, coupled with the adoption of new...
MENA service providers should walk the automation talk
Digitalisation is shaking up a variety of industries. Mobile operators face the challenge of digitalising themselves - so that they in turn can accelerate the digital transformation of their business customers. If operators do not transform, they will miss out on the...
The rise of nation-state attacks
A new phase of cyber warfare has begun. Simon McCullough, major channel account manager at F5 Networks Hackers acting on behalf of nation-state powers are no longer just out to disrupt critical infrastructures - they're also actively seeking trade secrets. New battle...
ESET launches Safer Kids Online
ESET has launched its Safer Kids Online platform, a resource site dedicated to building a safer online environment for children. Including videos, articles and expert insight, the website offers resources for children, parents and schools with the aim to enable...
Frogfoot Networks looks to expand in complexes
Frogfoot, a licensed open access fibre operator, has acquired the existing network and customer base of Blitz Fibre, and entered into an exclusive partnership with the company to accelerate the rollout of fibre in multi-dwelling units across the country. With a...
Rwanda to host Drone Forum in 2020
The Government of Rwanda will host the African Drone Forum 2020 (ADF 2020) and its associated flying competitions in February 2020. The announcement also confirmed commitment from the World Bank and the World Economic Forum, along with UKAID/DfID, Danida, the Republic...
Does your digital life need a spring clean?
Your private information is the most important thing you own. Your address, telephone number, ID, and banking details are worth more than their weight in (digital) gold. By Brian Pinnock, cybersecurity expert at Mimecast With the right info, cybercriminals can easily...
Field Technician
The South African Environmental Observation Network (SAEON) is a research platform funded by the Department of Science and Innovation (DSI) and managed by the National Research Foundation (NRF) since 2002. SAEON is mandated to observe and research ecosystems on land,...
Service Support Engineer
Our client an IT Services company which provides a full range of IT services is looking for a Service Support Engineer to join their team. Purpose of role:Provide support to all clients: ticket management and resolution; service maintenance tasks (i.e. backup...
Senior Software Developer
Our client in the Manufacturing industry is seeking a Senior Software Developer to join their East London team. Minimum Requirements:- *Minimum NQF7 - BSC / BCom / B-Tech in Information Technology , Information Systems Engineering OR Computer Science OR relevant...
Business Analyst (SAP)
Our client, a global manufacturer based in East London, is currently in the process of establishing a state-of-the-art IT hub / centre, at their East London manufacturing unit. As IT has become indispensable to industry at large; it is imperative that our client...
RA Systems Analyst (Information Systems)
Our client, a global manufacturer based in East London, is currently in the process of establishing a state-of-the-art IT hub / centre, at their East London manufacturing unit. As IT has become indispensable to industry at large; it is imperative that our client...
Systems Analyst (Information Systems)
Our client, a global manufacturer based in East London, is currently in the process of establishing a state-of-the-art IT hub / centre, at their East London manufacturing unit. As IT has become indispensable to industry at large; it is imperative that our client...
Senior Software Developer
Our client, a global manufacturer based in East London, is currently in the process of establishing a state-of-the-art IT hub / centre, at their East London manufacturing unit. As IT has become indispensable to industry at large; it is imperative that our client...
LAN Manager
Our client in the Manufacturing industry is seeking a LAN Manager to join their East London team. Minimum Requirements:- *Matric *MCSE or equivalent qualification *Minimum 3 years' experience in a similar position *Knowledge of Microsoft AD or similar computer...
LAN Manager
Purpose: To ensure the efficient delivery of the LAN system to East London, Durban and Cape Town sites by performing a variety of maintenance and other related activities Administer and support network workstations, utilizing TCP/IP networking...
Hardware Manager – Lebowakgomo
Required Experience: Four year college degree relative to Business Management or at least five years of related experience 2+ years of supervisory experience in retail. Hardware experience helpful Working experience with computers, and general knowledge of Microsoft...
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