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ISPs are reshaping their relationship with FNOs

Recent studies show that the average internet speed in South Africa is significantly lower than the global average, with rural areas experiencing even worse performance. By Tholo Lerotholi, co-founder of Merge X According to Ookla's Speedtest Global Index, South...

Telcos must embrace data-driven CX strategies

Customer experience (CX) plays a crucial role in determining success in today's interconnected world of modern telecommunications. As consumers increasingly demand seamless connectivity and personalised service, innovative CX solutions must become a top priority for...

New MVNO offers more choice, rewards

C-Connect has launched as South Africa's newest virtual mobile network operator (MVNO). The prepaid, SIM-only brand leverages C-Cell's network infrastructure and rewards customers with 10% of their airtime of data purchases with its in-app currency Cha-Chings. These...

5G drives infrastructure investment and digital inclusion in Africa

The advent of 5G is one of the most important technological developments for the global economy in the last few years. High-speed mobile connectivity is catalysing dramatic digital transformations around the world, bringing to life exciting new applications in the...
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