Cisco Forecasts Top Technology Trends For 2022

With the start of the New Year, Cisco has revealed the technology trends that are expected to make a significant impact in 2022 and beyond. Commenting on the trends and predictions, Osama Al-Zoubi, CTO, Cisco Middle East and Africa, said “Technology is always evolving...

New SA app helps parents monitor their kids

Keeping kids safe online is one of the greatest anxieties of modern parenting. Trying to create limits, impose restrictions and constantly monitor your child roaming free across the uncontrolled, and often dangerous digital landscape is fraught, time-consuming and...

Shifting analytical gear in the contact centre

In the past, speech analytics solutions were an expensive, often out of reach investment for most contact centres. They were usually only accessible by larger contact centres with at least 300 seats and cost upwards of R2-million to implement. Today, this paradigm has...

Cloud cost optimisation key for business success

The large cloud hyperscalers have built their business on the ability to provision resources on-demand. For corporate customers, this provides the opportunity to scale as needed. By Craig Freer, executive head: cloud managed services at Vox The risk with this comes in...

Effective workforce mobility at the heart of hybrid working

As a result of the pandemic, we’re seeing workforce collaboration being harnessed like never before, with teams often becoming more globally distributed. By Sarthak Rohal, vice-president: IT services at In2IT Technologies Today’s workforce needs...

Energy trends for guiding miners to net zero

With decarbonisation at the forefront of miners’ agendas, Aggreko has released its top tips to help miners decarbonise now and into the future. Aggreko’s global head of mining, Rod Saffy, says while miners were embracing the global energy transition, some...