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Business telephony and CRM platforms are game-changers for insurance companies

Top players in the insurance industry area adopting full-service VoIP, cloud-hosted business telephony and CRM platforms. John Woollam, CEO of Euphoria Telecom, shares five ways this is changing the insurance industry. Higher volume, quicker turnaround Large insurance...

New mindset required for adopting new tech in insurance

According to McKinsey, the tech-enabled insurer of the future will bear little resemblance to the institutions that exist today. By Yunus Scheepers, chief technology officer at SilverBridge Holdings Digitalisation, cloud computing, robotic process automation, and the...

Unlock the power of hyper-personalisation to build more relevant banks

Realtime data and AI have made it possible to deliver curated content, services and products designed for individual customers, but many banks are unable or unwilling to embrace the opportunity offered by hyper-personalisation. There is no doubt that...

Payments processor adumo aims to promote SMME growth

With the consolidation of several leading fintech and payment solutions providers under the name, adumo, the largest independent payments processer in South Africa has been established and aims to promote growth for South Africa's small, medium and micro enterprises...
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