We need to address bias in insurance data
Addressing bias in insurance is a critical industry-wide priority, particularly given its profound impact on the underwriting process. By Josefin Rosén, trustworthy AI specialist at SAS’ Data Ethics Practice With industry experts predicting that discrimination will...
Private sector forensic help no silver bullet for greylist troubles
The news that the National Prosecuting Authority (NPA) is seeking private sector expertise to form a digital evidence unit to help prosecute complex state capture cases is welcome. However, the development will not be a quick fix for South Africa’s longstanding...
Credit decisioning software the core of financial inclusion
Itemate Solutions has partnered with Decision Rules, an international startup, to drive the adoption of its market-leading business rules engine among African fintechs. Michaela Holman, global account manager at Itemate Solutions, says the Decision Rules business...
Nationwide Building Society transforms digital customer experience
Red Hat has collaborated with Nationwide Building Society to build and scale its new Business Integration Platform (BIP) to improve customer engagement for 16-million members. Red Hat OpenShift, the hybrid cloud application platform powered by Kubernetes, is helping...
Open payments could transform financial inclusion
South Africa has set itself apart with a mature financial system and a strong regulatory framework. Despite this, financial inclusion remains a pressing challenge. While insights show steady growth in the number of individual bank accounts, monthly transactions from...
Fintech helps SMEs thrive in global trade
As global trade evolves, small and medium-sized enterprises (SMEs) face significant hurdles in accessing international markets. Fintech innovations are levelling the playing field, enabling SMEs in Africa and around the world to overcome financial and logistical...
Finalto launches White Label solution for brokers
Finalto South Africa has unveiled its newly-revamped White Label solution that allows market participants to start their own brokerages in record time, as well as gain access to top tier liquidity and differentiate their offerings from other players in the industry....
SA is having a fintech revolution
Fintech, or financial technology, refers to the integration of technology into offerings by financial services companies to improve their use of financial services. The fintech landscape in South Africa has undergone significant transformation over the past few years,...
Innovation doesn’t have to be collateral damage to FI legacy system budgets
Technology investment has continued apace and, according to Gartner, IT spending in the banking and investment services market is forecast to increase by 8,7% in 2024 and is expected to reach $1-trillion by 2028. But even with all this money being thrown at IT, many...
Evolving payments need evolving skills
In this dynamic age of payments, nurturing the right human-centered skills for the future workplace will have a profound impact on the industry, writes Roshan Moonsamy, chief financial officer at BankservAfrica. In recent years, new payment innovations have emerged,...
AI is transforming financial services
The financial services sector is taking its first tentative steps on its journey into artificial intelligence (AI) with the technology predicted to change everything from the way financial institutions detect fraud to the way they serve customers. By Dean Wolson, GM...
Digital wallets a game-changer for SMEs, sole traders
South Africa has seen a surge in the adoption of digital wallets and payments, fuelled by their convenience, speed, security and reach. Digital wallets are increasingly being adopted by South African small businesses and traders looking to move away from cash without...