Is your UC solution meeting your needs?

Businesses today need to enable their employees to collaborate seamlessly wherever they are, through a variety of channels, including voice, video and chat. By Ankush Joshi, practice lead for unified communications at AlphaCodes This means they need a cloud- and...

Reinventing email for a digital world

With more than 4-billion email users globally, there is no arguing the fact that this is still the most pervasive form of electronic communication out there. By Mayleen Bywater, senior product manager: email and SMS at Vox Whether you are an SME or a large corporate,...

How to be heard through changing business voice requirements

Most people's first association with voice recognition technology is Siri, Apple's now-ubiquitous personal assistant. 10 years on though, the possibilities of AI and machine learning initiatives suggest that voice integration has a bright future ahead. By Steve...

The PABX is dead: now what?

Although it is no surprise that companies that make PABX systems, like Panasonic and Samsung, are stopping their switchboard manufacturing activities, this may leave some companies asking whether their telephone systems are now useless. Samsung discontinued its phone...