Unified communications is SA’s next digital frontier
New digital collaboration solutions can dramatically enhance the customer experience while reducing costs, writes Steve Davies, chief technology officer at Telviva. With the global pandemic having prompted the biggest work-from-home experiment in history, many...
Unify communications with WebRTC
It's a surprising fact to some, but not all, that 'modern' technologies have often been around for some time. By Amritesh Anaand, practice lead for unified communication at In2IT Technologies The first LCD screens hail from the 1960s, the first digital music player...
Vox introduces Microsoft Teams Voice
Vox, through its Braintree consulting and integration division, has introduced Microsoft TeamsVOICE, bringing phone calling to the Microsoft Teams platform. "With this new feature, Microsoft 365 will become the unified communication environment of choice for...
Enhance UC with a telephone management system
Thanks in part to the increasing popularity of cloud-based solutions, the global market for unified communications (UC) is expected to reach $167,1-billion by 2025. By Natalie van der Merwe, senior product manager at Vox In recent weeks, companies have experienced its...
Telviva enables remote working
The global trend towards increased remote work has been accelerated and as South Africa heads into a lockdown, companies across industry sectors are urgently looking for ways to establish a remote working environment. "While the economic impact of the next several...
Vox unveils SME-focused unified comms solution
Vox has announced the availability of the Alcatel Lucent Enterprise (ALE) OXO Connect Evolution PBX solution. The unified communications solution is designed to provide SMEs with an optimised and affordable internet protocol-based system that has built-in access to...
Kathea, BuzzBox collaborate to meet UC requirements for 5G
The last decade has seen the unified communications and collaboration (UCC) market evolve, transforming the way businesses communicate. Coupled to the advent of 5G technology, the unified communications (UC) market is expected to expand at a faster pace. Acknowledging...
Zinia makes UC affordable for SMEs
A big factor for business growth, for any sized company, is enabling employees to be as productive and responsive as possible. Previously, only large organisations had the purchasing power to get new technology which would improve communication and workplace...
Vox, Alcatel-Lucent Enterprise win hospitality tender
Vox, together with Alcatel-Lucent Enterprise, has been awarded the PBX infrastructure tenders for the Marriott Yacht Club and the Hilton Garden Inn Mbabane. Alcatel-Lucent Enterprise is one of the preferred PBX technology suppliers for The Hilton and the Marriott...
Truecaller passes 1m paying subscriptions
Truecaller has passed 1-million paying subscribers globally and added a series of new features to its paid subscription service, Truecaller Premium. Rolled out globally, the premium subscription service will now incorporate several advanced and more powerful spam...
Shifting the way we communicate with smart technology
From intra-office meetings to talking to clients, corporations are built on an invisible network of collaboration. This network forms the core of business relationships and communications and connects the entire supply chain, without which, most businesses would be...
VoIP can help start-ups with budget challenges
World Bank data indicates SMEs (Small and Medium-sized Enterprises) contribute up to 60% of all employment and 40% of all economic growth in emerging economies. In addition, four out of five new jobs globally will soon be generated by SMEs. "With SMEs occupying such a...