Ensure a smile in the last mile

Putting a "smile into the last mile" will be key to retaining customers through lockdown and beyond, as the widespread shift to home deliveries is set to outlast the Covid-19 pandemic. From large retailers and restaurant chains to artisan food producers and small...

Online shopping: supplier obligations and consumer rights

Courier companies have hit the ground running as online shopping takes off while malls remain an eerie reality. Finger shopping, snuggled under the duvet, has become a new norm for many South Africans, but what do we know about our rights as electronic consumers or...

Covid-19 shifts consumers to home delivery

South Africans are receiving a push towards buying their essential goods online, writes Picup CEO Antonio Bruni. The Covid-19 pandemic has left people reluctant to leave their homes and they are therefore receptive to receiving groceries, medicines and other essential...

Ecommerce cloud be key to surviving the virus

While there is a lot of uncertainty around the economic impact of the novel coronavirus 2019 (Covid-19) outbreak, one thing that is certain is that it will change the way we do business in the long-term. People are moving from offline shopping to online, says Jonathan...