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Sustain talent through employee wellbeing

In the milieu of the modern workplace, where creativity, collaboration, and caffeine-powered brainstorming sessions reign supreme, mental health is the mechanism that keeps everything in motion, write Joshua Mills, talent manager, and Alison Palmer, head of human...

Unified commerce for customer-centric retail success

In the dynamic world of retail, understanding the evolving nature of the consumer journey is paramount. With increasing technological advancements and rising customer expectations, retailers need to be agile and responsive, ensuring their customers can seamlessly...

How the circular economy impacts e-commerce

As enterprises move online, the shipping and logistics sector offers many solutions that can help them become more sustainable, writes Natasha Parmanand, MD: operations sub-Saharan Africa, at FedEx. Among these is the growing field of reverse logistics. Sustainability...

The pros and cons of home delivery

With e-commerce in South Africa breaching the R55-billion a year mark, home delivery has become a way of life for the country's consumers. Yet delivery isn't the right fit for every retailer's customer base or business model. Each merchant should balance the potential...
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