My Smart City platform speeds Cape Town service delivery

The My Smart City team in Cape Town is reporting improved turnaround times for the resolution of reported service delivery issues logged onto its platform in Cape Town. My Smart City has reported a four-fold improvement in resolving service delivery issues like water...

Municipal payments essential for SA’s future cities

The urban population in Africa has swelled from 15% of the total population in 1960, to over 40% in 2010 and is set to exceed 60% by 2050. It is anticipated that South Africa will follow suit. In fact, current projections indicate that an additional 19-million to...

Building trust in government through digital transformation

Government organisations around the world are being pushed to become more digital and innovate to better serve their citizens. By Greg Gatherer, account manager at Liferay Africa In South Africa, systems are frequently unavailable, fractured, and disparate. And even...

Tshwane residents to take charge in city upliftment and repair

Tshwane citizens can now assist their municipalities to see service delivery issues resolved in their wards by logging issues through the My Smart City citizen's platform. The free and independent platform was built with citizens in mind and is now available to...