Protecting citizen data requires a cyber-aware public service

As South Africa's government prepares for the Fourth Industrial Revolution by digitising government services, and key economic centres continue to adopt smart city technologies, the risk - and potential consequences - of cyberattack is growing by the day. By Thomas...

DCDT, Huawei partner on women’s skills

Huawei South Africa has partnered with the Department of Communication and Digital Technologies to deliver a tailor made 5G course for the department's women staff. The training is an extension of the DCDT's Women's Month initiative that aims to expose female...

Great CX in government could boost faith in the country

Government departments are not generally known for their sterling service and good communication. Most struggle with substandard experiences, where their poor customer experience (CX) hampers mission success. A Forrester report discusses why the need to improve...

True digital identity takes long-term collaboration, integration

The future of identity lies far beyond mere digitizing the physical identity - true digital identity encompasses a vast and interoperable ecosystem in which identity is owned by the individual and managed within a secure and trusted environment. Achieving effective...