Stop optimising technology in silos
Reliability, delivery speed, security, cost and application experience are often managed by different teams. The customer, however, experiences only one service, writes Byron Phillips, head of managed operations at Synthesis. Modern technology operations have become...
AI raises the cyber stakes for African enterprises
Generative AI has done to cybercrime what it has done to content production: collapsed the cost and the skill required to produce convincing output at scale. For African enterprises, that shift is arriving faster than most governance frameworks can absorb it. By Wayne...
Cloudera Blueprints bring Nvidia Agent Toolkit to enterprise data anywhere
Cloudera has launched Cloudera Blueprints, a new portfolio of ready-to-deploy AI solutions designed to help enterprises accelerate the development and deployment of AI applications using their own data. Building on its existing Accelerators for ML Projects (AMPs), the...
A hybrid approach can balance AI’s costs, risks and rewards for SMEs
Generative artificial intelligence (GenAI) is among the fastest-adopted technologies in business history. Research from Google and Ipsos found that 70% of online adults in South Africa have used an AI chatbot, and three-quarters said AI is useful in the workplace. By...
The barrier to AI-led digital transformation was never the technology
The biggest barrier to digital transformation is rarely the technology. It’s rather the distance between the people who decide what to build, which systems to install, and which processes to implement and the people who’ll actually use it. By Krishna Chetty,...
Can SMEs afford AI?
For large enterprises, artificial intelligence is rapidly becoming a serious business investment. For smaller businesses, the question is rather more uncomfortable: can they afford to participate? By Kuben Ramsamy, head of sales at HPIFS Africa AI is moving from an...
AI adoption should start with the work, not the tool
Across Africa, there is no shortage of AI pilots. PwC’s 2026 research found that 82% of organisations are running them, while 64% of workers are already using AI. However, few organisations have managed to scale that activity across the enterprise, writes Dillon Gray,...
The case for friction in the age of automation
Businesses have always focused on removing friction from their processes, with faster approvals, quicker responses and more automated decisions being key markers of efficiency. By Professor Yudhvir Seetharam, chief analytics officer at FNB Commercial More recently, AI...
VAT modernisation the next test of SA’s digital readiness
For many South African businesses, VAT still feels like a deadline-driven administrative cycle: collect invoices, reconcile the numbers, submit the return and wait to see whether SARS has questions. By Yolandi Esterhuizen, director of global compliance: product...
Why SA businesses must become intelligent enterprises
South African businesses have never been more digitised than they are today. For much of the past decade, migrating to the cloud and accelerating automation became more than transformation buzzwords; they became central to how organisations modernised operations,...
Your APIs were never built for this reader
Enterprises love to call themselves API-first. Almost none of them are ready for what's about to start calling those APIs. Eighty-two percent of organisations now describe themselves as API-first, according to Postman's 2025 State of the API Report. It's a comfortable...
Stop buying AI. Start redesigning work
Operating model, capability and process, not technology alone, will decide who turns AI investment into measurable value, writes Kim Moore, executive associate: people solutions division at Change Logic. Every executive conversation about AI eventually arrives at the...