Nedbank’s award winning Home Loans online application channel has once again been lauded for its innovative bond application solution by The Banker Magazine, scooping the Technology Project of the Year award.
This accolade comes hot on the heels of the recent Asian Banker Awards held in Dubai which saw the channel awarded the Best Mortgage and Home Loans Product in Africa for 2015.
Philip Wessels: group managing executive of Retail and Business Banking at Nedbank says, “We are humbled by this recognition on both fronts as it affirms progress in our client centred approach which seeks to deliver a choice of distinctive client experiences. Our Home Loans online application channel is designed to take the hassle out of bond application through an easy to use experience from start to finish. This is one of the ways we continue to innovate to ensure we make the things that really matter happen for new and existing clients.”
Launched first-to-market in 2012, the channel offers a seamless bond application process, allowing clients to receive a credit decision within hours, from any internet enabled device. It also enables clients the ability to upload all supporting documentation electronically, save and retrieve applications online. Since inception, the channel has seen over 45 000 online applications processed, and it has significantly improved the service experience for clients purchasing their homes.
Wessels notes that online banking is increasingly being adopted by South African consumers, as an easier and more convenient channel. “With the convergence of communication platforms, consumers are spoilt for choice and have access to information at their fingertips. As such, innovation plays a critical role in order to offer convenient and simple to use banking solutions. Put simply, the Home Loans online application channel does just that within hours – from anywhere, anytime,” concludes Wessels.
The Banker Technology Projects of the Year Awards were introduced in 2014 and highlight how teamwork and collaboration are vital in delivering technology projects, with the aim of demonstrating that innovation is a key enabler in the global financial markets, from the smallest of start-ups to the largest of lenders.