Value added transaction switch company tradebridge has successfully completed another effective technology implementation with Datacentrix.
The most recent in a string of projects involves a storage replacement and virtualisation solution upgrade to help the organisation improve efficiency, availability and agility.
tradebridge provides solutions that enable immediate, secure and reliable messaging between organisations that support financial transactions, currently operating through three member companies: Healthbridge, which handles electronic claims switching between medical aids and medical practices; SureSwipe, which is the fastest growing provider of debit and credit card swipe machines in South Africa; and the DCM Group, which provides debt counselling and restructuring services.
As a group, tradebridge handles a large volume of financial data, as well as real-time transactions, so the selection of a strong, security-conscious ICT partner was a top concern.
Carel van Heerden, group IT manager at tradebridge, comments: “tradebridge has worked with Datacentrix for more than a decade in a partnership that has encompassed networking, servers, storage, software implementation and support. Over this time, we have found that we can come to Datacentrix with a challenge and the company will bring the right minds together to find a speedy, cost effective solution.”
Van Heerden explains that Datacentrix has been able to provide the best technical expertise and support, as an HP Platinum Partner, while also delivering the personal “human touch”.
“The type of relationship the two companies have can be exemplified by an experience last year; tradebridge experienced a serious, area-wide power outage that damaged one of our storage devices. Datacentrix managed to source the correct parts and have us up and running again by the very next day, a feat that could not be achieved by many other technology partners.
“tradebridge and Datacentrix have walked a long road together, and this in itself speaks volumes,” Van Heerden adds.