YahClick has recognised Vox Telecom with two awards at the annual YahClick Service Partner Forum in Abu Dhabi, UAE.
Vox Telecom received the highest accolade of the night as ‘YahClick Service Partner of the Year’ and another award for ‘Marketing Excellence’.
The top award of ‘YahClick Service Partner of the Year’ was given to Vox Telecom in recognition of its consistent levels of excellence across all aspects of the YahClick business. This covered the full customer journey from the retail experience through to installation and customer support. Vox’s operational excellence, high quality of installations and highly responsive customer service department were also commended.
Vox Telecom’s considerable investment in an aggressive integrated marketing campaign utilised a multi-platform approach of billboards, social media, radio campaigns and printed advertisements. This commitment to marketing efforts went above and beyond expectations and led to Vox Telecom’s second win of the evening, where the operator picked up the award for ‘Marketing Excellence’.
Commenting on the double win, Yahsat’s Chief Commercial Officer, David Murphy, says: “Vox Telecom’s success at this years’ Service Partner Awards is testament to their dedication in delivering service excellence across all aspects of our business. I would like to thank Vox Telecom for consistently taking the initiative to go above and beyond what is required to support YahClick’s growth in South Africa.
“YahClick recognises the value of successful partnerships in providing local insight and extending established business infrastructure,” he adds. “Vox Telecom’s nationwide presence means it is well positioned to offer localised, uninterrupted service delivery to all our customers. Its coverage footprint ensures we are able to reach typically underserved or unserved communities including remote schools and farms.”
Jacques Visser, Product Manager at Vox Telecom, adds: “We are truly honoured and would like to thank Yahsat for the awards. Our partnership has grown through the years and we have gained a significant market share in South Africa. The YahClick product fits the Vox product strategy well and has played a key role in connecting thousands of customers in rural and even urban South Africa. YahClick has matured as a product and offers a cost effective platform for value added services like VOIP and security related services.”
Vox Telecom was one of six international service partner award winners at the event. Award nominations were sought from within YahClick and were carefully reviewed by an evaluation committee for the final selection.
Vox Telecom is a service partner for YahClick’s satellite broadband internet service across South Africa.