CallCabinet, with its Atmos call recording solution, has teamed up with Vodia, the company that pioneered multi-tenant PBX, to provide a cloud-based solution for every firm that needs to record calls for training, dispute resolution, regulatory compliance or security.
Vodia’s Hosted PBX customers are already used to the cost savings, CRM and billing integration, and WebRTC features of their wholly owned technology, which is more secure than Asterisk according to Vodia.
With CallCabinet’s integrated solution Atmos, Vodia customers benefit through unlimited, securely encrypted storage of recorded calls that meet regulatory compliance requirements. Atmos is a cloud-based call recording environment where every recorded call meets compliance and is individually encrypted at its source with a rotating encryption methodology that is unique and specific to each call.
“Vodia was a clear choice,” says Ryan Kahan, CEO of CallCabinet. “They’ve led the way for multi-tenant solutions for more than a decade, allowing resellers to host thousands of companies inside a simple architecture. Combined with Atmos, Vodia customers now have a hosted recording solution that meets regulatory compliance and offers a “pay as your grow” business model.”
Regulatory compliance is growing within the business community and is now affecting a wide range of organisations from small business to global enterprises. Traditionally, regulatory compliance was limited to contact centres, where today compliance reaches all aspects of an organisation including, finance, human resources, technical support and many other departments.
The combined solution offers Vodia resellers a unique business opportunity to sell CallCabinet’s Atmos platform and expand their offering to their customers. CallCabinet has an excellent reseller program that pays commissions to Atmos resellers. The partnership with Vodia opens up Vodia resellers to be included in the programme.
“We knew we had to have CallCabinet as soon as we met them,” says Christian Stredicke, CEO of Vodia. “Recording calls in a compliant way is difficult enough by itself. Atmos now leads a breakthrough in ease of use, scalability, and security. You can manage recordings through a simple interface and search, sort, or locate any call within seconds. It gives Vodia customers complete peace of mind.”
In the coming weeks, CallCabinet and Vodia will announce its programmes for both end customers and resellers.