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Telkom BCX offers Cisco’s HCS


Telkom Business Connexion and Cisco have launched one of one of South Africa’s first end-to-end hosted collaboration solution (HCS) offerings.

Telkom Business Connexion and Cisco’s HCS offering utilises the cloud to address the on-premise pain points many businesses face, by introducing technology to aging infrastructure and facilitating remote and mobile work cultures to improve productivity. Agile technologies align with the business requirements to modernise and digitalise operations in order to outperform the competition.

“Our HCS offering is one of the first fully integrated and flexible consumption solutions of its kind,” says Isaac Mophatlane, CEO of Telkom Business Connexion. “Rather than relying on an on-premise solution, businesses can utilise the cloud on a ‘pay-per-user consumption model’ and keep their operations on the cutting edge of new technology, giving them a competitive advantage as they seek to serve current and future customers.”

HCS provides benefits for employees as well, as it supports bring your own device (BYOD). It also supports all of Cisco’s collaborative office features and functionalities, such as WebEx, video and web conferencing, instant messaging, voice and mobile using subscription-based, ‘as-a-service’ consumption.

“At Cisco, we believe that collaboration is more than a technical architecture, solution, or product. It enables our customers to engage as naturally as possible allowing them to do their best work,” says Cathy Smith, GM of Cisco in South Africa. “Through our HCS offering, in particular, Telkom will be able to build enriched customer experiences across South Africa.”

The Telkom Business Connexion and Cisco HCS offering is available now throughout South Africa.