Integrated ICT and connectivity provider Vox has merged its managed services and cloud computing divisions in an effort to provide an end-to-end solution for businesses, irrespective of whether their infrastructure is hosted on site or in the cloud.
Craig Freer, executive head: cloud at Vox, believes that the move to consolidate the two divisions is a direct response to where the market is heading.
“Although we see many companies adopting a cloud strategy, the majority see this as a phased approach, not a short term goal,” he says. “In reality, this means a continued reliance on on-site computing as their cloud strategy evolves.
“With the current ICT skills shortage in South Africa, we are seeing increasing volumes of customers turning to ICT outsource as a business model.”
The merging of the two divisions has seen the business restructure its core managed services components to be more “as a service” orientated, giving customers full customisability to meet changing business needs. The company is now able to deliver consistent services irrespective of whether infrastructure is physical or virtual.
“We have aligned all of our products in line with ITIL methodologies and in so doing ensure consistency across everything that we deliver,” adds Freer.
“Finding a partner that not only understands how to translate a cloud strategy into business reality, but also the requirements for cloud transition, is critical,” he says. “We believe our best-of-breed solutions, coupled with a robust managed services offering, enables us to be just that partner.”