South African e-commerce hits its stride

Despite the lackluster macro-economic indicators, South African tenacity showed itself once again as retailers – especially smaller stores – cashed in on the online space over the Black Friday and Cyber Monday weekend says payment service provider, DPO...

The impact of hyper-availability on e-tailing

South African e-tailers are experiencing a surge in customers thanks to the convenience and pervasiveness of mobile devices supporting online shopping apps. Kate Mollett, regional manager for Africa South at Veeam With people expecting a seamless customer experience...

Black Friday safety advice

If you are getting ready to hunt for online deals this Black Friday, here are a few tips that will help you keep attackers away from your hard-earned money, says Carey van Vlaanderen, CEO at ESET South Africa Use a safe connection Not every internet connection is...

Black Friday shopping spree to lift local e-commerce

South Africa’s e-commerce will once again get a major boost on Black Friday and Cyber Monday as consumers are increasingly becoming aware of the convenience of online shopping to avoid the long queues, says FNB. Last year, FNB processed an average of over 800...

Beat the Black Friday delivery blues

The biggest challenge on Black Friday isn’t a system crash or a payment failure. It’s the delivery problems that come after the purchases have been made. This year, courier companies are working closely with e-tailers to ensure that delivery expectations...

Steer clear of cyber fraud this Black Friday

Simon McCullough, major channel account manager at F5 Networks, gives some tips for how retailers and consumers can stay safe. Tips for retailers: * To help detect fraudulent activity, retailers should monitor regular customers and the devices they normally use for...