Voice communications in a whole new direction

Eliminating expensive physical infrastructure, enabling a work-from-anywhere environment and improving customer service are all benefits of the transition to the cloud. By Peter Flischman, head of business development at Contineo Virtual Communications We live in a...

Take voice communications in a new direction

Eliminating expensive physical infrastructure, enabling a work-from-anywhere environment and improving customer service are all benefits of the transition to the cloud. By Peter Flischman, head of business development at Contineo Virtual Communications We live in a...

Voice communications take a new direction

Eliminating expensive physical infrastructure, enabling a work-from-anywhere environment and improving customer service are all benefits of the transition to the cloud. By Peter Flischman, head of business development at Contineo Virtual Communications We live in a...

Why are 1bn people using VoIP?

A staggering one billion people, out of a total global population of 7,5-billion, will be using VoIP (Voice over Internet Protocol) to communicate with each other by the end of 2017. That’s according to Juniper Research figures quoted by local independent...

Selecting the right PBX for your business

As a business grows, providing affordable and seamless communication for employees becomes a priority. While on-premise PBX systems have been the mainstay for years, businesses now have the option of turning to hosted or cloud-based solutions, writes Henda Edwardes,...

The emergence of conversational UI

With the likes of artificial intelligence, machine learning, and virtual reality becoming part of corporate strategy, the nature of the traditional user interface (UI) is changing. JC Oberholzer, chief system architect for SilverBridge Holdings subsidiary Rubix...