Safaricom, Kenya’s leading mobile operator, is looking to CommProve to improve its subscriber network quality of experience. As part of the agreement, CommProve will deploy its next generation network monitoring solution, CommProve NetLedge across Safaricom’s network. The deployment is scheduled for completion by the first half of this year.
“Safaricom has aggressive plans for growth and as we expand further in the region we need to further enhance the network performance for our subscribers,” says Thibaud Rerolle, technical and IT director at Safaricom.
“We needed to work with a company that has a platform that is able to enable network monitoring across multiple network interfaces including LTE and WiMAX to support our existing network as well as our future plans.
“Following an extensive evaluation process, CommProve’s network monitoring solution was identified as the best of breed solution available to meet Safaricom’s requirements. The CommProve solution is tried and tested in the market and is leading the way in realtime cell awareness.”
CommProve NetLedge and Insight applications will provide network monitoring across multiple interfaces for control and user plane in 3G, LTE and WiMAX to ensure the measurement of network performance KPIs, quality of service and the full utilisation of the network.
The solution will track customer experience and also perform advanced troubleshooting to enable Safaricom’s engineering team to complete issue identification and resolution in realtime.
“The last couple of years have been an exciting time for CommProve in Africa and we’re delighted to be announcing our newest customer in the region, Safaricom,” says Dr. Lars Pedersen, CEO of CommProve.
“Safaricom is the leading provider in Kenya and remains focused on providing the best quality network for their customer. We are looking forward to working closely with the Safaricom team to assist them in achieving their goals.”
CommProve’s realtime network monitoring probe-based solution is able to monitor a wide range of network interfaces including 2, 2.5G, 3G, WiMAX and LTE.
The solution is a non-intrusive, passive monitoring solution with realtime analysis capabilities, powerful troubleshooting possibilities and a number of ready-to-use software insight applications that cover the radio access network (RAN) and the core network, to enable operators to make the right decisions to maximise profit and protect revenue streams.
“Safaricom has aggressive plans for growth and as we expand further in the region we need to further enhance the network performance for our subscribers,” says Thibaud Rerolle, technical and IT director at Safaricom.
“We needed to work with a company that has a platform that is able to enable network monitoring across multiple network interfaces including LTE and WiMAX to support our existing network as well as our future plans.
“Following an extensive evaluation process, CommProve’s network monitoring solution was identified as the best of breed solution available to meet Safaricom’s requirements. The CommProve solution is tried and tested in the market and is leading the way in realtime cell awareness.”
CommProve NetLedge and Insight applications will provide network monitoring across multiple interfaces for control and user plane in 3G, LTE and WiMAX to ensure the measurement of network performance KPIs, quality of service and the full utilisation of the network.
The solution will track customer experience and also perform advanced troubleshooting to enable Safaricom’s engineering team to complete issue identification and resolution in realtime.
“The last couple of years have been an exciting time for CommProve in Africa and we’re delighted to be announcing our newest customer in the region, Safaricom,” says Dr. Lars Pedersen, CEO of CommProve.
“Safaricom is the leading provider in Kenya and remains focused on providing the best quality network for their customer. We are looking forward to working closely with the Safaricom team to assist them in achieving their goals.”
CommProve’s realtime network monitoring probe-based solution is able to monitor a wide range of network interfaces including 2, 2.5G, 3G, WiMAX and LTE.
The solution is a non-intrusive, passive monitoring solution with realtime analysis capabilities, powerful troubleshooting possibilities and a number of ready-to-use software insight applications that cover the radio access network (RAN) and the core network, to enable operators to make the right decisions to maximise profit and protect revenue streams.