Non-FNB customers can now make use of the FNB Banking App to perform transactions, with the addition of eWallet to the app suite of services.
This means that eWallet users now have access to the FNB Banking App which provides a superior user experience.
It allows eWallet users to perform transactions such as buying prepaid airtime, data, prepaid electricity and send money with the added convenience of using the FNB App. eWallet users can also make payments to any SA bank account or make selected bill payments.
“FNB customers can use the eWallet to make quick prepaid purchases, withdrawals and payments, including geo payments, without the need to login,” says Farren Roper, head of FNB Connect ISP and business operations.
“The eWallet service on the app and also for existing eWallet users is akin to carrying a real wallet around in their pocket. The eWallet sits outside of login so payments have never been this easy or quick,” adds Roper.
FNB eWallet users will need to download the FNB Banking App to access the enhanced eWallet suite of services. In addition, existing FNB customers will have their eWallet balances automatically updated on the App.
“Current users of eWallet will find the new enhancements on the FNB Banking App a much simpler and convenient way to transact.  This user interface offers a much improved experience for eWallet users who have a smartphone or tablet device. We see this as an important step forward in the mobile money payment space,” says Yolande van Wyk, CEO, FNB eWallet.
This is a strategic move for FNB as a means of attracting non-FNB customers through features available on the FNB App, which already has more than 400 000 active users.
“When we launched Geo Payments in May 2012, we indicated that this was the beginning of a new person-to-person payment ecosystem.
“Non-FNB customers can now also use eWallet on the App to make Geo Payments, whereas previously, they could only receive Geo Payments. The fact that non-FNB customer can now also make Geo Payments means that we are moving even closer to an open ecosystem, which is quite a significant development in the contactless payments space,” says Roper.