Absa has embarked on its first operational trial of a “branch-on-the-move” in Idutywa in the Eastern Cape – where the original branch had been destroyed by fire.
Absa’s head of retail markets, Arrie Rautenbach, says the branch-on-the-move concept is designed to simulate the functionality of an entire bank branch in the form of a large container on wheels, that can be set up to be fully functional anywhere in the country within 24 hours of arrival.
The branch-on-the-move serves as an emergency branch and does not require technology or equipment to be dissembled before being transported. The Idutywa pilot was built in only six weeks to serve the community while a new bank branch is being planned.
“It will move to areas of the country to extend its banking services where renovations, fire damage, water damage, ATM bombings or even construction interrupt normal branch operations,” adds Rautenbach.
“This service will especially be felt in remote rural villages. As we invest in our community, branch-on-the-move makes it possible for us to make our customers’ lives easier, through a facility that addresses the financial needs of these isolated rural communities.”