A new next-generation telecommunications firm, Tele Enterprise, has launched in South Africa, aiming to meet the need for end-to-end telecommunications services from a single service provider.
Tele-Enterprise designs, implements and operates fully integrated, world-class business communication solutions. From voice and data, virtual PBX and cellular CUG to OTT solutions, the company aims to partner with its clients to save them money, increase productivity and streamline communication.
Technical advisor Jaco Voigt from PerfectWorx Consulting notes that the communications landscape globally is changing rapidly.
“Now customers dictate what they want, not vendors. In South Africa, the market has been typically vendor driven or services driven – there is seldom an all-encompassing approach.”
Riaan Pietersen, CEO of Tele-Enterprises, says a major focus for the new company will be “getting it right” and delivering the level of support customers need, but aren’t always getting at the moment. He points out that cost is far from the only consideration when implementing a communications solution.
“You need to understand the customer’s needs and their operations; you must know what their existing infrastructures are like, before you can even consider giving them a costing. Too many companies are about smoke and mirrors, offering empty promises, and so customers get their fingers burnt,” he says.
“We will offer solutions and services across the full scope of telecommunications. We’ve contracted some of best guys in the country – from a technological point of view. Some of them are network engineers who actually built the local networks now being used by major organisations around South Africa. They will take charge and train the installation teams who will go out and install products.
“So, we will take full responsibility for the results, keeping the customer’s business growth at heart. We will even pull out and reinstall existing networks, if necessary, to ensure that what we deliver is truly a next-generation telecommunications experience.”
Pietersen says there has long been a gap in the market for corporate telecommunications services support at branch level.
Tele-Enterprise designs, implements and operates fully integrated, world-class business communication solutions. From voice and data, virtual PBX and cellular CUG to OTT solutions, the company aims to partner with its clients to save them money, increase productivity and streamline communication.
Technical advisor Jaco Voigt from PerfectWorx Consulting notes that the communications landscape globally is changing rapidly.
“Now customers dictate what they want, not vendors. In South Africa, the market has been typically vendor driven or services driven – there is seldom an all-encompassing approach.”
Riaan Pietersen, CEO of Tele-Enterprises, says a major focus for the new company will be “getting it right” and delivering the level of support customers need, but aren’t always getting at the moment. He points out that cost is far from the only consideration when implementing a communications solution.
“You need to understand the customer’s needs and their operations; you must know what their existing infrastructures are like, before you can even consider giving them a costing. Too many companies are about smoke and mirrors, offering empty promises, and so customers get their fingers burnt,” he says.
“We will offer solutions and services across the full scope of telecommunications. We’ve contracted some of best guys in the country – from a technological point of view. Some of them are network engineers who actually built the local networks now being used by major organisations around South Africa. They will take charge and train the installation teams who will go out and install products.
“So, we will take full responsibility for the results, keeping the customer’s business growth at heart. We will even pull out and reinstall existing networks, if necessary, to ensure that what we deliver is truly a next-generation telecommunications experience.”
Pietersen says there has long been a gap in the market for corporate telecommunications services support at branch level.