FNB continues to lead in reputation within the South African banking industry, according to the 2013 RepTrak Pulse Survey.
The survey, conducted between January and February 2013, measures the reputation of the largest listed companies in South Africa and is based on seven reputation drivers, namely, products and services, innovation, performance, citizenship, workplace, governance and leadership.
This year’s survey notes that FNB overtook Old Mutual with regards to reputation but was not rated among the top 20 listed companies, as it is a wholly-owned subsidiary and not a listed entity.