Cloud-based PBX service provider Connection Telecom has signed a collaborative national partnership with EOH Network Solutions to offer its hosted voice services on EOH’s next-generation network (NGN).
Connection Telecom’s MD Dave Meintjes says the bidirectional partnership offers mutual benefit to the companies and their respective customer bases.
“By aligning ourselves with a new partner we have already registered a noticeable quality improvement in our voice termination services to existing customers,” Meintjes says.
EOH sees positives for its customers too.
“The partnership will allow us to extend the country’s premier hosted voice service, based on Connection Telecom’s Telviva platform, to our customer base,” says Eduard du Plessis, CEO at EOH Network Solutions.
Du Plessis says Connection Telecom was selected after considerable market analysis. “Telviva has had an excellent track record since 2004, prompting us to align ourselves with the market leader rather than embark on a lengthy development cycle of our own,” he says.
Connection Telecom also has fully-redundant hosting arrangements with data centre provider Teraco. “We are secure in the knowledge that our partner has a focused approach to voice-only services as well as the partnerships to back our clients’ businesses,” says Du Plessis.
EOH, in turn, has been developing a carrier-grade national NGN over a number of years and signed interconnect agreements with the major operators (Telkom, MTN and Vodacom) and alternative telcos.
This has allowed it to provide a range of quality-assured network-based outsourcing services – including managed network services, Internet access, mail cleaning, security and a host of others – but also to position itself as a first-choice network partner to voice service providers.
As a result of pooling expertise and resources, the companies have been able to scale up their respective customer offerings without further investment.
EOH Network Solutions will provide voice termination (telco) services to Connection Telecom’s customers in addition to its own, offering the combined customer pool high-quality calls at a lower rate than the incumbent operators.
In exchange, Connection Telecom will extend its highly-rated hosted service to EOH customers, and offers its own customers – as well as EOH’s customers – an expanded community within which they can make free on-net calls.
“Our business is creating zero-rated communities for our customers and those of our partners,” says Meintjes. “We believe our customer base and that of EOH Network Solutions will find much mutual benefit from this large and growing community.”
Connection Telecom’s MD Dave Meintjes says the bidirectional partnership offers mutual benefit to the companies and their respective customer bases.
“By aligning ourselves with a new partner we have already registered a noticeable quality improvement in our voice termination services to existing customers,” Meintjes says.
EOH sees positives for its customers too.
“The partnership will allow us to extend the country’s premier hosted voice service, based on Connection Telecom’s Telviva platform, to our customer base,” says Eduard du Plessis, CEO at EOH Network Solutions.
Du Plessis says Connection Telecom was selected after considerable market analysis. “Telviva has had an excellent track record since 2004, prompting us to align ourselves with the market leader rather than embark on a lengthy development cycle of our own,” he says.
Connection Telecom also has fully-redundant hosting arrangements with data centre provider Teraco. “We are secure in the knowledge that our partner has a focused approach to voice-only services as well as the partnerships to back our clients’ businesses,” says Du Plessis.
EOH, in turn, has been developing a carrier-grade national NGN over a number of years and signed interconnect agreements with the major operators (Telkom, MTN and Vodacom) and alternative telcos.
This has allowed it to provide a range of quality-assured network-based outsourcing services – including managed network services, Internet access, mail cleaning, security and a host of others – but also to position itself as a first-choice network partner to voice service providers.
As a result of pooling expertise and resources, the companies have been able to scale up their respective customer offerings without further investment.
EOH Network Solutions will provide voice termination (telco) services to Connection Telecom’s customers in addition to its own, offering the combined customer pool high-quality calls at a lower rate than the incumbent operators.
In exchange, Connection Telecom will extend its highly-rated hosted service to EOH customers, and offers its own customers – as well as EOH’s customers – an expanded community within which they can make free on-net calls.
“Our business is creating zero-rated communities for our customers and those of our partners,” says Meintjes. “We believe our customer base and that of EOH Network Solutions will find much mutual benefit from this large and growing community.”