Nedbank has opened its third “branch of the future”, in Hyde Park. The “boutique-like” branch offers customers a relaxed self-service environment.
“Innovation is driven by a need remain relevant in business and keep up with modern technology,” says Dave Schwegmann, managing executive: branch network at Nedbank.
“For any business to be sustainable and remain profitable, keeping up with technological advancements is imperative. It is without a doubt that the remodelling of the traditional bank branch to more exclusive, boutique branches is the future of banking.”
The new brand boasts video banking to provide queue relief during busy times, as well as waiting areas equipped with free WiFi, Internet stations and iPads that allow clients to work within the branch while doing their banking.
In addition to providing full-spectrum banking offering which includes lending, making deposits, transactional banking and value-added solutions. Clients will also be able to make use of the Nedbank PocketPOS, an EMV certified mobile point-of-sale (POS) solution that enables businesses to process debit and credit card transactions by using a smartphone connected to a secure card reader.
“Nedbank is committed to making banking accessible to all South Africans and providing a fulfilling banking experience,” says Schwegmann.
“The ‘branch of the future’ concept is our way of adapting to the constant changes in our environment. The concept has a critical role to play in the delivery of tailor made services designed to meet the needs of South African consumers at every life stage.”