MTN South Africa has issued a warning to its customers of a new SIM swop scam that attempts to obtain the personal banking details of MTN customers.

The syndicate sends an e-mail similar to the following:

“Dear Client,

“We have discovered a suspected SIM swap attempt on your no. The swap will be processed within the next hour. If you did not initiate this SIM swap, please Cancel here.”

The “cancel” link redirects the user to a site that requests his or her banking details. Once supplied, the criminals can then use the information to make fraudulent transactions from the banking account.

Customers should note that MTN does not send any SIM swop warnings to its customers via e-mail. In addition, customers should not respond to any such e-mails but report them to 083 123 STOP (7867).

As an additional safeguard to its customers, MTN will be blocking the site on its network.