IBM, OpenText, Oracle, Pegasystems and Tibco have been named as leaders in a new assessment of business process (BP) platform vendors by IDC.
BP platforms are product suites or portfolios that support the design and runtime environments for transformational or strategic process change for such initiatives as operational excellence, re-engineering customer experience, and growth through the delivery of innovative digital services.
Ten of 22 offerings evaluated for our current business process management (BPM) research cycle were selected to be in this IDC MarketScape: Bizagi, Bosch Software Innovations, EMC, IBM, K2, OpenText, Oracle, Pegasystems, SAP, and TIBCO.
“In our briefings with vendors, we commonly hear the comment that if competitor X is competing for the same deal as competitor Y, one of them is in the wrong deal,” says Maureen Fleming, vice-president of IDC’s BPM and middleware research programs.
“When an enterprise doesn’t quickly understand the difference, they invest too much in the evaluation and run the risk of making a mistake that will cost far more in development and user dissatisfaction. This IDC MarketScape is designed to help enterprises with vendor selection when their process automation projects are moderately to highly sophisticated.”
The research also provides a category of vendors called “disruptive innovators”. These vendors have products and product strategies that demonstrate innovation leadership by pushing the envelope of process automation in ways that broaden adoption and change the types of projects enterprises are able to do. The disruptive innovators are TIBCO, K2, Bosch Software Innovations, and Bizagi.
Determining which offerings to classify as BP platforms was aided by the development of a complexity model that defines attributes of simple, mid-level, and sophisticated projects and initiatives. Extensive discussions with BPM professional services organizations and customers with production deployments of BPM software were used to refine and map projects to the complexity model.