Orange Business Services has been positioned in the Leaders quadrant in the recent edition of the Gartner Magic Quadrant for Unified Communications as a Service, Multiregional for its Business Together as a Service solution.
The report evaluated 21 unified communications as a service (UCaaS) providers with different levels of geographic coverage, richness of services and scalability. Orange Business Services was the only communications service provider (CSP) named in the Leaders quadrant. Vendors are assessed both on their completeness of vision and ability to execute.
According to Gartner, “Vendors in the Leaders quadrant have been delivering complete UCaaS solutions for multiple years, have clients with more than 1 000 employees supported and have more than 200,000 total employees supported. These vendors have their accounts implementing a comprehensive and integrated UCaaS solution set that addresses the full range of market needs, along with the proven ability to service large accounts.”
Orange Business Services is committed to helping enterprise digital transformation by equipping the new workspace with unified communications tools in the cloud, wherever employees are located and whatever the device they use. Business Together as a Service is delivered worldwide from data centres in Atlanta, Washington DC, London, Paris, Normandy (France), Frankfurt, Singapore and Sydney.
As a global integrator, Orange Business Services combines leading unified communications products and applications with real-time services like enterprise telephony, mobility, voice, video and conferencing to allow companies to offer its users a unique and simple unified communications and collaboration experience.
Mark McCallum, director and head of Global Services, Africa, Orange Business Services comments, “We are proud to be the sole communication service provider in the Leaders Quadrant. We believe this is a great recognition of our efforts in strengthening our Business Together as a Service solution over the last few years.
“We see unified communications and cloud services as key components helping our customers achieve the digital transformation that will help them succeed in competitive global markets.”
Orange has made significant investment in the global Network infrastructure in Africa to support the delivery of its cloud services strategy across IT Services, Unified Communications and Contact Centre.
Orange has enterprise customers from the Mining and Financial Services vertical sectors already subscribing to Cloud services and has strong technical skills across the Cisco and Microsoft Unified Communications portfolio which are being leveraged to deliver Unified Communications to the customer base in Africa.