International Data Corporation (IDC) has released a new MarketScape report profiling the leading vendors participating in the worldwide data centre transformation consulting and implementation market. A significant component of this evaluation is the inclusion of buyers’ perceptions of both the key characteristics and the capabilities of these providers.
“Given all of the technical knowledge required to implement a data centre transformation, the fact that the top project success factor for buyers was nontechnical indicates the balance of business/project management and technical skills that vendors need to have to deliver a successful project,” says Gard Little, research director: IT Consulting and Systems Integration Business Strategies at IDC.
The study, “IDC MarketScape: Worldwide Data Centre Transformation Consulting and Implementation Services 2014 Assessment”, evaluates nine vendors: Accenture, Capgemini, Cisco, HCL, HP, IBM, PwC, Unisys and Wipro.
The IDC MarketScape methodology places Accenture, HCL, and IBM in the “Leaders” category.
Accenture’s presence of local offices and local resources and its ability to deliver both industry and technical insights and competence related to data centre transformation rated them highly among buyers.
Buyers rated HCL very highly for integrating its ability to resolve problems/issues related to customer service as well as its ability to leverage resources globally and to optimise the ratio of onshore/offshore efforts on a project. IBM was rated highly among buyers for all aspects of its current offering capabilities, as well as its pricing models.