Overtime is one of the most contentious issues in labour law, with many employers expecting their employees to be at their beck and call all hours of the day, writes Madelein Taljaard, development manager at Sage HR & Payroll. Many workers, meanwhile, resent being asked to work after hours, especially for reasons that are beyond their control.
Yet the Basic Conditions of Employment Act sets out some clear, realistic laws governing overtime that all employers must heed. This legislation does a good job of balancing the rights of employees and the needs of businesses.

Who must be paid overtime?
According to a determination from Minister Mildred Oliphant, all employees who earn less than R 205 433.30 a year are entitled to be remunerated for overtime worked. In this case, earnings mean gross pay before deductions but excluding the employer’s contributions to, for example, the worker’s retirement fund or medical insurance.

Who is excluded from being paid overtime?
You don’t have to remunerate all classes of employees when they put in overtime hours at your request. The following categories of employees are not entitled to overtime pay:
* Anyone earning more than R 205 433.30 a year;
* Senior managers;
* Sales representatives who travel to customers’ premises and who regulate their own hours of work; or
* Employees who work less than 24 hours a month for you.
However, if you have agreed to pay your employees overtime in your employment contract, then you must do so or else you’ll be in breach of contract.

How much must you pay for overtime hours?
You should pay employees at least 1,5-times the usual rate of pay. Alternatively, with the employee’s agreement, you can trade overtime for paid time off on another day.
Working on a public holiday is only with the worker’s agreement. If he or she is asked to work on a public holiday, remuneration should be paid at least double the rate. Time worked on a public holiday is exchangeable for other paid days off by mutual agreement instead of payment.
It’s a good idea to write your rate of overtime pay or the agreement to trade overtime for paid leave into your employment contracts.

How many hours of overtime can an employee work each week?
You should not require – or even permit – workers to work more than three hours overtime a day or 10 hours overtime a week, according to South African labour law.

Can you force employees to work overtime?
This is a complex question, but the bottom line is that you cannot usually force employees to work overtime unless there is an agreement to that effect. With an agreement in place, a refusal to work the agreed overtime amounts to misconduct.

The Basic Conditions of Employment Act does offer you some leeway
If you have work that must be done without delay as a result of circumstances you could not reasonably make provision for and which your team will not be able to complete in their usual hours of work, you can oblige employees to put in the overtime. If they refuse, that could be grounds for disciplinary action. If employees collectively refuse to work agreed overtime, it effectively amounts to industrial action.