Cellfind has partnered with Cell C to deliver Cell C MiAssist, a value added service (VAS) mobile application to allow subscribers instant access to emergency services at the touch of a button.
The new service is provided by Cell C and gives customers peace of mind that aid is available at a single touch of a button or a phone call away to almost any emergency – whether they’re at home or stranded at an unknown location.
Cell C MiAssist is available as a mobile application on iOS and Android and is perfect for helping to keep loved ones safe as they go about their daily business. Available at R45/month for Cell C contract customers, the app provides a wide range of emergency services.
Panic buttons mean that, with a single push of a button or call to the emergency response centre, customers can call for help in the event of a medical emergency, home invasion or car hijacking. In a medical emergency, the crisis manager will immediately dispatch a road or air ambulance to provide life support and take the patient to the nearest hospital.
Cellfind’s location-based (LBS) technology allows the caller’s cellphone to send assistance by reaching the contact centre, which provides the location of the emergency.
The home assist feature helps customers deal with home emergencies and also provides a list of emergency plumbers, electricians etc. when an urgent action needs to be taken to minimise damage to the home.
The vehicle assist service assists a stranded motorist – from changing a tyre, rescuing keys from inside a locked vehicle, or repairing minor problems such as blown fuses or broken fan belts.
With Cell C MiAssist’s driver assist, subscribers can book a driver to drive them and their car home safely after an evening out.
The legal assist benefit gives customers 24/7 access to qualified lawyers and legal consultants. The service also provides some basic legal documents for free (lease agreement, power-of-attorney, will, domestic employment agreement, ante-nuptial agreement).
Says Jacques Swanepoel, chief operating officer at Cellfind: “We’re excited to offer this service in partnership with Cell C. It is a powerful way for Cell C to add value to its subscribers’ lives by helping them to improve managing daily risks for themselves and their loved ones. Cell C MiAssist gives Cell C subscribers a greater peace of mind because they know help is just the push of a button away.”