Xerox has maintained the leadership position in worldwide managed print services (MPS), according to the latest market landscape report by analyst research group Quocirca. The 2016 rankings mark Xerox’s seventh year as the leader.
Xerox’s Next Generation MPS offering has three main stages – assess and optimize; secure and integrate; automate and simplify – which are designed to bridge the paper and digital worlds so customers can improve document processes to grow revenue, reduce costs and operate more efficiently. Through Xerox MPS, businesses can outsource print management and cut costs by as much as 30%.
The Quocirca report, a vendor analysis of the global enterprise MPS market, cites Xerox’s “credible and strong portfolio of services for organizations of all sizes, enhanced by an expanded range of workflow automation solutions” as testament to the company’s ongoing leadership in the space.
“Xerox has a strong reputation within the MPS market, underscored again by its seventh year leading the pack,” says Louella Fernandes, associate director at Quocirca. “Its consistent global delivery and sophisticated reporting and analytics platform enables Xerox to excel when working with large, complex organizations which have a diverse print infrastructure across both office and production printing. By investing in automation solutions for vertical markets, Xerox is developing a strong portfolio of solutions, which streamline workflows and help better integrate paper and digital workflows.”
The Quocirca report gives an independent evaluation of eight providers and outlines key MPS trends based on a customer survey. Cost, security and service are driving the MPS agenda, with 81% of respondents indicating that security specifically was an important or very important driver (a rise from 75% in 2015). The need for secure print solutions and services is heightened given the fact that 61% of organizations reported at least a single print-related data breach in the past year.
Additionally over 80% of organizations view MPS as an important driver for digital transformation.
“Managing and securing information – both in paper and digital formats – across any organization is an important endeavor,” says Joseph Hanania, senior vice president: Global Document Outsourcing Business Group at Xerox. “Quocirca’s latest report on the MPS landscape shows that organisations see MPS as a driver for a lean and agile digital future and acknowledges our ability to provide a clear information management strategy that incorporates paper and digital processes.”
Xerox continues to strengthen its workflow automation portfolio, introducing new solutions to lead the way in greater productivity and digital transformation. Xerox industry solutions now cover insurance, healthcare, banking, manufacturing, retail, government and higher education.
In 2015, Xerox was also named as a leader in Gartner’s 2015 Magic Quadrant for Managed Print and Content Services, IDC MarketScape US Managed Workflow Services Vendor Assessment and IDC MarketScape Western Europe Managed Workflow Services Vendor Assessment.
