Itec SA has added the award winning Mitel MVO Hosted Solution to its stable.
The range — a combination of classical hardware phone system and modern software based communication servers – will give both small and medium size businesses ranging from hospitality to healthcare the convenience of accessing their entire communications infrastructure including; hardware, voice, software and data from one solutions provider.
“As more and more companies migrate towards more software based solutions like cloud, the issue of security is always a big concern,” says Gavin Meyer, executive director at Itec SA. “However, as a technology solutions provider, we have noted that despite a slow start, the South African market is slowly migrating towards cloud hosted solutions. It is with this in mind that we introduced the Mitel MVO Hosted Solution to the market, which will provide users with an integrated communications solution — one that is both secure and effective.”
To ensure that users’ confidential information remains secure at all times, the Mitel MVO Hosted Solution comes with standard security functionalities that are supported by signaling and voice encryption protocols (TLS, SRTP) — providing high security at all times.
In addition to this, the solution uses cutting edge technologies like VoIP, SIP and XML, and has a wide range of terminals that is scalable up to over 600 users — allowing for multi — site networking – a huge consideration given the increasing mobile workforce in today’s business market. Some of the solutions’ additional benefits include; unified and collaborative communications, specific solutions for contact centres, care facilities and hotels, technological independence and huge connection possibilities for multi — site companies.
Meyer adds: “There’s no doubt that today’s business landscape is tough given the volatile economy and changing consumer needs. As such, it becomes critical for businesses to find solutions that can be customisable to their budget and needs – which is exactly what the Mitel MVO Hosted Solution brings to the table.
“While the issue of security is still a huge challenge for businesses, the introduction of Mitel MVO Hosted Solution will give local businesses an innovative, and flexible solution that can help protect their company investments including confidential data at all times,” concludes Meyer.