PartServe has been appointed as the authorised spare parts distributor for Samsung printers in South Africa. This is an extension of an existing agreement with Hewlett Packard prior to its acquisition of Samsung’s printing business.
Samsung printer spare parts will now be available to repair agents through PartServe’s carry-in centres countrywide.
PartServe offers spare part distribution, centralised warranty services, remanufacturing services and outsourced repair capabilities for a large number of recognised global vendors. It is the fastest-growing and most diverse IT outsource warranty management company in Southern Africa.
“We are pleased to add another globally recognised brand to our portfolio. PartServe is the IT parts distributor with the greatest number of official vendor accreditations for IT spare parts in South Africa and we are now truly a one stop IT parts shop,” says PartServe director Lee Bowes.
PartServe is the authorised parts distributor of spare parts for HP, Acer, Canon, Epson, IBM, Lenovo, Kyocera, MSI, NEC, Packard Bell, Gateway, Zebra, Philips, AOC, Ultimate and many more. It has a large footprint with carry-in centres in all major cities across South Africa including Johannesburg, Durban, Cape Town, Bloemfontein and Port Elizabeth.
Bowes says PartServe offers professional helpdesks for most vendors. “To help with technical queries and all parts are easily accessible through our carry-in centres or by calling one of our friendly, knowledgeable and up-to-date sales consultants.”
“We strive to meet our vendor’s high expectations with regards to service level agreements. We also realise that an excellent after sales support is fundamental to any business’s growth and even more so, with IT products and parts,” he concludes.