Secondary School Qualification
- CCNA/A+/N+; MCSE or relevant qualification preferred
Experience
- At least 6-8 years’ work experience
- At least 6 years’ specific work experience in a relevant field
- Previous datacentre, helpdesk, monitoring and level one server/network support required
Skills and knowledge
- Demonstrate solution and service knowledge
- Possess sound knowledge of communications infrastructure and systems
- Demonstrate problem analysis and solution formulation skills
- Demonstrate service orientation
- Demonstrate excellent attention to detail
- Demonstrate proactive management