Secondary School Qualification

  • CCNA/A+/N+; MCSE or relevant qualification preferred


  • At least 6-8 years’ work experience
  • At least 6 years’ specific work experience in a relevant field
  • Previous datacentre, helpdesk, monitoring and level one server/network support required

Skills and knowledge

  • Demonstrate solution and service knowledge
  • Possess sound knowledge of communications infrastructure and systems
  • Demonstrate problem analysis and solution formulation skills
  • Demonstrate service orientation
  • Demonstrate excellent attention to detail
  • Demonstrate proactive management

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