Vehicle tracking, fleet management and insurance telematics company Cartrack was recognised for its successes when it was announced as the winner in the “car tracker” industry category at the prestigious 2018/19 Ask Afrika Orange Index Awards.
The Ask Afrika Orange Index Awards ds saw 67 companies measured across 29 industries. Industry category winners received the highest service score of all companies surveyed in the category.
Cartrack director: corporate affairs, marketing and customer service, Lauren Human, notes that the award is a validation of the significant impact that the company is creating among South African consumers.
“We’re very proud of the recognition. The fact that it’s based on such a wide sample of South African consumers is a validation of our focus on exceptional customer service and the testament to our significant growth in subscribers. It further enhances our growing reputation as the telematics industry’s most trusted partner.”
The Ask Afrika Orange Index Awards are methodologically rigorous as they are based on over 12 000 interviews conducted with South African consumers using the Target Group Index (TGI) and Ask Afrika random digit dialling sample.