A massive 73% of organisations admit to not being able to meet users’ demands for uninterrupted access to data and services – costing the typical company $20-million a year.
This is among the results from a Veeam Software survey, which highlights the devastating impact downtime can have on lost revenue, productivity and customer confidence.
The survey was conducted against the backdrop of data growth and sprawl that is so rampant we will generate more than 175 Zettabytes of data each year by 2025 – up almost two-thirds from 2018.
On a positive note, this year’s study shows that organisations are acting to combat this, with nearly three-quarters (72%) looking to embrace cloud data management, often by exploiting hybrid cloud capabilities, to ensure success and drive more value from their data.
The 2019 Veeam Cloud Data Management Report surveyed more than 1 500 senior business and IT leaders from 13 countries and found that respondents are aware of the importance of data management to their business’ success, pointing to greater productivity today, and the potential to drive business transformation in the future.
“We are living in a data-driven age, and organizations need to wake up and take action to protect their data. Businesses must manage their data in a way that always delivers availability and leverage its value to drive performance,” says Ratmir Timashev, co-founder and executive vice-president: sales and marketing at Veeam.
“This is no longer a luxury, but a business necessity. There is a significant opportunity and competitive advantage for those who effectively manage their data. Ask yourself, are you confident that your business data will always be available? If you are unsure, it’s time to act, and our study shows that many are not acting fast enough.”
Organisations are looking to embrace the power of technologies such as the cloud, or hybrid cloud, big data, artificial intelligence (AI), and the Internet of Things (IoT) to drive business success and will each invest on average $41-million in 2019 on such transformational technologies.
Almost half of respondents admit that data protection is imperative to leverage these investments. Alarmingly, only 37% of businesses are very confident in their current backup solutions, with the majority (73%) admitting that they cannot meet user demands. This inhibits the adoption of tools and processes that can drive business advantage, but leaders recognize work needs to be done; more than half of those surveyed are looking to deploy intelligent data management and multi-cloud solutions across the business to address this failing.
There are big benefits to be had from the deployment of digital initiatives as organizations on average attribute $124-million additional revenue [per company] to these annually.
However, these findings shine a light on the global disparity in digital adoption. Some of the world’s largest economies are at risk of having to play catch-up when it comes to their investment in digital innovation. Forty-one percent of Japanese businesses and 48% of Brazilian businesses described their data management as mature, compared to just over a quarter in France and Germany, and just 11% in the UK.
Crucially, change does not appear to be on the horizon, with Japanese and Brazilian organizations intending to invest on average $105-million and $73-million respectively in intelligent data management in the next 12 months, markedly larger than the average organizational investment expected in the UK ($14-million), China ($17-million) and US ($38-million).
Timashev adds: “We’re seeing a global digital arms race develop today, with some of the world’s most advanced economies at risk of being left behind when it comes to their digital adoption. It’s essential that organisations get the right digital foundation in place to intelligently manage their data and safeguard their future. To achieve this, businesses must be united internally, with IT and the business working collaboratively and addressing cultural and skills challenges.”
The 2019 Veeam Cloud Data Management Report found that organisations are on a journey to become a more intelligent business, meaning they are leveraging technologies such as cloud data management and AI to create a real-time view of the collective business and the ability to act intelligently on that insight.
Among the businesses on this journey, the study highlights four common components globally:
* Cloud: Cloud data management is a key component of delivering intelligent data management. Three-quarters of companies report using software-as-a-service (SaaS) platforms. Many are utilising the cloud for their backup and recovery services, with 51% using backup-as-a-service (BaaS) and 44% using disaster recovery-as-a-service (DRaaS). It is evident that leaders are recognising the advantages of a multi-cloud and hybrid-based approach, citing cost, reliability, flexibility and data security of the cloud as their main reasons for choosing it.
* Capabilities: Organisations must enhance their capabilities, to ensure employees can draw on data insights and use new technologies as they are deployed, with nine out of 10 businesses viewing upskilling employees’ digital skills as vital to their digital success.
* Culture: Creating a culture that is adaptable and receptive to new technologies so that people can evolve with the organisation is essential, with more than two-thirds of respondents believing that company culture needs to become more open and accepting to digital technologies.
* Confidence: Organisations must create a sense of confidence in the business’ digital capabilities, built on a strong data foundation. Presently, only a quarter of respondents report total confidence in their capability to meet their digital challenges.