With the number of female fraud victims on the rise in South Africa, it’s time to give the issue attention.
This is the word from Manie van Schalkwyk, executive director of the Southern African Fraud Prevention Service (SAFPS), who points out that the country’s banking sector in is growing daily as members of the public who never had access to banking services are opening bank accounts.
However, a report by The South African Banking Risk Information Centre (SABRIC) said that it was concerned by the rise in bank card fraud which cost the country more than R800-million in 2018.
The statistics show that there was an 18% increase in combined gross card fraud losses on South African-issued cards, totaling more than R873 394 351, with credit card fraud increasing by 18,4% and debit card fraud increasing by 17,5%.
“We are concerned about some of the increases, which clearly reflect that criminals will take every opportunity to get their hands on bank customers’ money,” says Kalyani Pillay, chief executive of SABRIC.
According to a 2018 report that was conducted by Statistics South Africa, 53,8% of the country’s fraud victims were women. In addition, only 24,6% of the women who fell victim to fraud reported it to police.
“What is sad to note is that the reasons for not reporting crime to the police is that the victims feel that the police will not do anything or cannot do anything once a crime is reported. This needs to change. We need to encourage a culture of action when it comes to law enforcement,” says Van Schalkwyk.
He adds that women are seen as a prime target for fraudsters who can be very convincing if the situation calls for it.
“We have seen a sharp increase in vishing incidents, where criminals phone bank customers, lead them to believe that they are speaking to the bank or a legitimate service provider, and use social engineering tactics to manipulate them into disclosing their confidential bank card details, as well as other personal information.
“A bank will never call you to ask for this information. If you receive such a call, put the phone down immediately.”
According to SABRIC crime stats, lost and/or stolen debit card fraud amounted to 42,5% of all debit card fraud in 2018, and bank customers continue to fall victim to fraud while transacting at ATMs.
Van Schalkwyk believes that the need to protect women against all types of fraud needs to be made a priority in this country. While care givers and the heart of the home, women are often some of the most vulnerable people in South Africa.
“South Africa has long held the belief that of you strike a woman, you strike a rock,” he says. “While this is the case in a society where there are an increasing number of women leaders, we need to refocus our attention on a culture of governance and action when it comes to law enforcement.
We cannot continue to let the most vulnerable in our society become repeat victims of financial crimes such as fraud. Those who have lost their IDs or who feel that they are falling victim to fraud related crime needs to make contact with the SAFPS.”