The future enterprise will be tech-everywhere, platform-based and ecosystem-centric, with innovation as the norm.
This is the key message from an IDC webinar presented by Thomas Meyer, GM and group vice-president, and Phil Carter, chief analyst.
IDC’s predictions are focused on helping organizations understand the 2020 action plan across the following critical areas:
- Technology: Which emerging technologies need to be incorporated into platforms to underpin the future enterprise?
- Leadership: How will the key stakeholders of the digital dream team execute on the road map?
- Value: How can organisations redefine value to incorporate not just financial metrics but also ecosystem and social impact elements, taking into account the ethical impact of technology on society?
IDC explained the decisions that should be made for 2020 through the lens of the CEO. The objective was to ensure that we remove the traditional IT/business/digital debate once and for all.
“We created 10 game-changing predictions that we think are going to shape the market in 2020 and beyond. We highlight the future enterprise and how we need to redefine value, leadership, and technology as we move toward the future. We hope these predictions will help European enterprises to plan their 2020 strategies,” says Carter.
A closer look at IDC’s top 10 predictions reveals the following:
- Spotlight on digital capabilities: By 2022, 25% of the top 500 European companies will have at least two board members with digital business excellence capabilities.
- Digital investments: In 2020, European organisations will spend over $271-billion on digital transformation, but only 16% will deliver new revenue streams.
- Data collected from connected devices: By 2022, data collected from connected devices will generate a revenue opportunity of $10.5 billion for the top 500 European organisations.
- Core modernisation journey: By 2025, 60% of European organisations will modernise their core IT leveraging the cloud, resulting in a 25% business productivity improvement.
- New technology leadership role: By 2022, 30% of European organisations will define a new technology leadership role combining CIO, CTO, CDO, and innovation functions.
- Processes to become more intelligent: By 2023, 70% of European intelligent process automation (IPA) initiatives will be infused by AI.
- European organisations will replace KPIs with KBIs: By 2022, 60% of the top 2,000 European organisations will replace KPIs with KBIs to accelerate employee and customer advocacy.
- Accelerate cultural change: By 2022, a third of organisations will fail to accelerate business agility and innovation due to a copycat culture.
- The role of the CISO: 2022 is the cut-off for CISOs to establish themselves as business leaders who can provide digital trust.
- The ethical use of digital technologies:By 2024, 50% of European public companies will report annually on the ethical use of data, automation, and AI in their organisations.