- Understand our client’s business needs;
- Understand our client’s issues and problems within the cellular space;
- Ensure that such an understanding is aligned with our client’s expectation of any problem/issue resolution;
- Drive the delivery of solutions as agreed with our client;
- Ensure that the client is kept abreast of progress and issues as to ensure agreement of the state of work within the cellular area;
- Analyze cellular network and retail transactional data to track all events for a cellular customer
- Act as client first point of contact for all cellular BI-related queries, requests & incidents.
- Interact with clients to understand requirements and business problems/needs.
- Ensure that all client requests are logged in alignment with the client and prioritized based on business benefit.
- Identify, analyze and understand supporting data to propose solid solutions.
- Assist, support and drive the compilation of specifications between and the client and ensure alignment and business benefit of the proposed solution to the client.
- Develop, test and implement cellular solutions with regular feedback to clients on progress.
- Act as the lead/representative with all Cellular BI related work sessions with the clients (e.g. feedback/progress sessions; solution exploration; etc.)
Our client is a dynamic IT company that delivers value-driven IT solutions to the group.
The primary focus of this position is to engage with different clients in the cellular area to understand business problems/needs, and align on and drive delivery of solutions. You will need to be helpful and supportive to your team and fellow developers.
Minimum Requirements
- Matric
- Tertiary qualification in IT
- Must have a solid understanding of cellular network data and the lifecycle of a cellular customer
- Diploma in Business and/or Systems Analysis will be beneficial
- Business/Systems Analysis experience will be beneficial
- At least 3 Years applied Oracle PL/SQL experience in the systems development and maintenance arena.
- Exposure and experience to/with the Telco space (in particular the Cellular arena) will be a great advantage to you.
- Previous development experience will be to your advantage.
- Google Cloud Platform experience will be to your advantage.