Position Purpose:The User Experience Specialist will be accountable for delivering a consistent UX across all the customer facing channels. Manage a portfolio of channels, leading the user-centered design, and UX solutions. The position is the single point of accountability for the UX across all customer facing channels.QualificationsEssential:
- Bachelor degree/ three year diploma or equivalent experience in Commerce, Engineering or Marketing
Desirable:
- Masters Degree or additional qualification in Marketing, Business Administration, Information Technology
Experience:Essential:
- Experience and proven success in user centered design and UX tools (3-5 years)
- Prior experience as a UX lead working on digital consumer-facing applications (3-5 years)
- Proven track record of successfully launching new mobile product features (2-3 years)
Desirable:
- General Marketing / Retail Experience (2-3 Years)
- Loyalty Experience (1-2 Years ) – Analytics / Big Data Experience (1-2 Years)
- Commercial Experience in digital led business development (1-2 Years)