Position Purpose:The User Experience Specialist will be accountable for delivering a consistent UX across all the customer facing channels. Manage a portfolio of channels, leading the user-centered design, and UX solutions. The position is the single point of accountability for the UX across all customer facing channels.QualificationsEssential:

  • Bachelor degree/ three year diploma or equivalent experience in Commerce, Engineering or Marketing


  • Masters Degree or additional qualification in Marketing, Business Administration, Information Technology


  • Experience and proven success in user centered design and UX tools (3-5 years)
  • Prior experience as a UX lead working on digital consumer-facing applications (3-5 years)
  • Proven track record of successfully launching new mobile product features (2-3 years)


  • General Marketing / Retail Experience (2-3 Years)
  • Loyalty Experience (1-2 Years ) – Analytics / Big Data Experience (1-2 Years)
  • Commercial Experience in digital led business development (1-2 Years)

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