Qualifications
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Experience:
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Job objectives:Information Seeking and Analysis:
- Analyze and understand the current business environment and strategies
- Understand the current trends and developments in the industry
- Requirement elicitation:
- Work with user departments in the identification and documentation of user requirements.
- Assess and document the business implication of user requirements to the business process involved
- Propose and document process improvements where appropriate
- Define business rules and guide the implementation of these rules in the development of the various application systems
Leadership, Facilitation and Influencing:
- Gaining knowledge within a specific area and sharing of that knowledge across the team.
- This includes interviews, presentations, and workshop facilitations with both business & IT:
- Works closely with Systems Analysts, Project Manager to design and implement solutions
- Provide input on alternatives presented by the technical designers and answer detailed questions regarding the business design
- Engage the most appropriate business representatives to obtain input and agreement on alternatives that are presented.
- Assist other Senior Business Analysts to monitor portfolio activities
- Coaching and mentoring for the domain stream BA’s in BA tools and processes
- Provide input to strategic planning and setting of goals objectives
- Priorities business requests
- Understand interdependencies across capability areas
Building and Maintaining Relationships and Communication Line:
- To build and maintain a trust relationship with business users – by delivering what was promised
- Accurately communicating the business requirements to IT to ensure that business needs are effectively and efficiently addressed.
- Keep Business User informed of any changes.
- To train business users: Render support and facilitate sessions for end-users, including training where applicable
- To continuously support the business environment:
- Maintain an understanding of enterprise business initiatives and objectives, the various line portfolios, current trends and developments in the technology field.
Theoretical knowledge and application:
- Research, document and prepare business cases on appropriate technologies, which will align with the business strategies of the organization
- Define scope of solution and ensure understanding of scope by business user
- Review technical solutions and business processes against business requirement specification
- Assist in the identification of data conversion and reporting requirements
- Facilitate and coordinate User Acceptance Testing
- Understand, document and escalate project risks
- Liaise with other project areas to coordinate interdependencies and resolve issues
Time Management:
- To delivery required tasks and documentation on time, and within agreed timeline
Knowledge & Skills:
- Formal training in business analysis and design methodologies
- Experience in participating in projects
- Solid track record in successful delivery in the BA environment
- Commercial and business understanding of the broader retail industry will be advantageous.
- SDLC
- Presentation and Workshop facilitation skills
- Estimation and planning of business analysis effort for project
- Business Modelling tools – preferably ARIS Business analysis and elicitation techniques
- Process re-engineering and improvement