IT Support Engineer with relevant IT qualifications and/or certification and experience in 3rd tier support of users and system platforms, preferably in a datacentre operations environment, required for a mid to senior support role in a corporate environment.
Minimum requirements:
– Relevant IT qualification and/or certifications essential
– Minimum 6 years’ IT Support experience required
– Minimum 3 years’ experience in Hyper-V hypervisors required – server backup/replication technologies
– 3 years’ experience with Windows server 2008-2019, Linux, SQL Server 2012-2019 and MS Active Directory Skills required
– 3 years’ Hardware infrastructure experience required – Rack and Blade Servers, Desktops and Networks
– 3 years’ experience in Networking and Enterprise Storage, fibre channel, ethernet/wireless networks, VPN, VLANS required
– VMWare and VOIP experience required
– Previous experience in datacentre operations (Storage Management, Networks, Servers and Hypervisor technologies) essential
– Experience in IT security principles including layer 7 firewalls required
Responsibilities:
– Installation, configuration, support, maintenance, troubleshooting and monitoring of datacentre environments (hardware and software)
– Tier 3 support to users and system platforms
– Support and configuration of cloud services (AWS, AZURE, Office365, SharePoint)
– Installation, configuration and backup and replication solutions
– Ticket resolutions and IT administration tasks
– Liaising with IT Vendors and 3rd party support
– Standby duties
If you are a SA citizen & your CV meets the above criteria, please send your CV to (email address)
Recognising that diversity is the key to excellence, our client especially encourages members of designated groups to apply.
If you have not heard from us within a 2 week period, please deem your application as unsuccessful.