Robotics Service Technician at Headhunters

Our client based in Johannesburg (East Rand) is currently looking to employ a Robotic Service Technician. Main purpose of the position:

Under indirect supervision, provide customer service in the areas of counseling, installation,
repair, maintenance and modifications of a wide variety of robotic systems and devices.

Responsibilities:

Perform preventive and emergency repair procedures, completing required reports and satisfying customer needs through practical field experience and in-depth company training programs.
In-depth troubleshooting of broad range of robotic systems.
Preventative maintenance of robots/controllers/related equipment.
In-depth repair of robots, controllers and related equipment.
Continue to refine customer relation skills.
Provide technical training to other Field Service Technicians.
Perform basic, intermediate and advanced systems functions, including software upgrades, TCP, Robot Calibration, weld test, systems test, etc.
Perform advanced robot programming for welding and other applications.
Generate and follow up on service reports.
Communicate, attack and resolve safety/service related issues via verbal and written reports.
Refer Sales/Service leads.
Wiring of electrical panels, pushbuttons etc.
Ensure that trip/time reports are generated in a complete and timely fashion.
Robotic system installations and commissioning.
Coordinate service support efforts with Regional Sales Managers.
Promote teamwork and foster exemplary work environment.
Interface with co-workers in a manner that enhances employee satisfaction.
Responsible for safety (in house and at customer site).
Phone support.
24-hour support.
Comply and adhere to Company policy and procedures.
Other duties may be assigned at management’s discretion.

Skill requirements:

Please note, should you not receive a response within two weeks of applying your application was unsuccessful.