Our client based in Johannesburg (East Rand) is currently looking to employ a Robotic Service Technician.   Main purpose of the position:

  • Under indirect supervision, provide customer service in the areas of counseling, installation,
    repair, maintenance and modifications of a wide variety of robotic systems and devices.


  • Perform preventive and emergency repair procedures, completing required reports and satisfying customer needs through practical field experience and in-depth company training programs.
  • In-depth troubleshooting of broad range of robotic systems.
  • Preventative maintenance of robots/controllers/related equipment.
  • In-depth repair of robots, controllers and related equipment.
  • Continue to refine customer relation skills.
  • Provide technical training to other Field Service Technicians.
  • Perform basic, intermediate and advanced systems functions, including software upgrades, TCP, Robot Calibration, weld test, systems test, etc.
  • Perform advanced robot programming for welding and other applications.
  • Generate and follow up on service reports.
  • Communicate, attack and resolve safety/service related issues via verbal and written reports.
  • Refer Sales/Service leads.
  • Wiring of electrical panels, pushbuttons etc.
  • Ensure that trip/time reports are generated in a complete and timely fashion.
  • Robotic system installations and commissioning.
  • Coordinate service support efforts with Regional Sales Managers.
  • Promote teamwork and foster exemplary work environment.
  • Interface with co-workers in a manner that enhances employee satisfaction.
  • Responsible for safety (in house and at customer site).
  • Phone support.
  • 24-hour support.
  • Comply and adhere to Company policy and procedures.
  • Other duties may be assigned at management’s discretion.

Skill requirements:

  • Electrical trade
  • Robotic experience/qualification
  • PLC experience/qualification
  • 5 years working experience in maintenance

  Please note, should you not receive a response within two weeks of applying your application was unsuccessful.

Learn more/Apply for this position