A popular Fast Food Brand is looking for an experienced and skilled Senior Restaurant Manager for their store in the Alberton area
Responsibilities
- Manage the restaurant in accordance with Restaurant’s Policies and Procedures
- Maximize restaurant sales and profitability by effective deployment of labour, assets and production costs
- Maintain excellence in the execution of all duties
- Focus on exceeding customer expectations
- Focus on developing and training staff, as well as to providing negative and positive reinforcement, and to recognize and reward superior performance
- Maximize the profitability of the restaurant by monitoring food, packaging and labour costs as well as controllable expenditure to ensure that these are in line with established targets
- Ensure that all restaurant resources, i.e. Labour, product, supplies, tills and equipment are at correct levels to meet the various volumes of business
- Ensure that all cash handling and in-restaurant banking procedures are adhered to at all times
- Do a daily, weekly and monthly stock check in the restaurant
- Assist with IT problems experienced with MICROS/GAAP registers, computer and day end reports
- Ensure that the correct level of supplies are ordered, deliveries checked and that stock levels are monitored on a daily and weekly basis and any discrepancies fully investigated and reported
- Prepare the weekly labour schedules in advance and to ensure all shifts are properly staffed and that labour costs are in line with the budget
- Ensure that the mix of staff recruited in no way conflicts with the Company’s non-discriminatory policy
- Ensure that all staff receive a comprehensive induction and are correctly trained to perform those tasks assigned to them and that they are actively encouraged to progress through the training program
- Provide development for staff and to ensure that succession planning is carried out to ensure full management of the restaurant
- Ensure that the Policies and Procedures are followed to minimize employee relations issues within the restaurant
- Action recruitment and termination payroll change documentation and to forward these updates to the HR Department
- Coordinate, hold and record monthly staff meetings to discuss various issues which affect the restaurant/team
- Ensure that all restaurant staff and management are fully trained in fire procedures, health, safety and food hygiene practices as well as security and robbery procedures
- Ensure that all daily, weekly and monthly administration is completed accurately in line with procedures
- Ensure that accurate operating reports are kept
- Ensure that standards are in accordance with HACCP
- Ensure that the Safety, Health and Hygiene standards are in accordance with statutory regulations
- Carry out Local Store Marketing activities as authorized by the Regional Operations Manager
- Monitor all local competitor activity and any local activities – this may affect the volume of business
- Coordinate the implementation of in-store promotions and ensure that all staff is fully briefed in advance of promotions
- Monitor operating practices and to action any problems identified
- Demonstrate belief in people by treating each person in the restaurant fairly and with respect
- Coach and support staff and ensure that they are fully trained and on job training is effective
- Demonstrate team work by helping staff and management with their work, cross training them, effectively resolving their concerns and holding regular team meetings
- Hire, develops and promotes restaurant staff in consultation with Area / Regional manager
- Administer progressive discipline as needed, ensures compliance with all statutory regulations
Requirements
- Grade 12 / Matric
- Minimum of 3 to 5 years Senior Restaurant Manager experience is essential, KFC is preferred and must have completed LARC/LAR2
- Micros/GAAP POS – 3 years’ experience
- MS Office experience
- Salary is dependant on skill set and relevant work experience
- SA Citizens only
Desired Skills:
- Cash Handling
- Staff Training
- Staff Management
- Customer Care
- Banking
- Discipline
- Micros
- GAAP
Desired Work Experience:
- 2 to 5 years
About The Employer:
Popular and well loved Fast Food brand