RESPONSIBILITIES:
- Provide excellent guest service in an efficient manner.
- Ensure that the facility is ready to open fifteen minutes prior to the posted opening time.
- Control costs: food, labour and other expenses.
- Be on the floor 100% of the time during a meal service period to observe, monitor and follow up on all areas of the operation.
- Maintain the cleanliness and organization of the dining, service and preparation areas in accordance with established standards of sanitation.
- Maintain appearance and uniform standards.
- Train and develop all staff members supervised.
- Provide ongoing feedback to all personnel and managers concerning all aspects of the operation.
- Direct and assist staff members in maintaining high standards of food presentation, sanitation and service.
- Monitor food production and the final product to ensure that food quality meets established standards.
- Commit food specifications to memory and ensure that all food handlers follow these specifications.
- Ensure the staff is following established service standards.
- Motivate staff members to maximize sales by utilizing menu knowledge and suggestive selling techniques.
- Prepare the store for monthly mystery shopper visits.
- Interact with guests on an ongoing basis to ensure that service and food quality expectations are being met.
REQUIREMENTS:
- Matric
- 2 years’ Fast Food Supervisor experience
- Computer literacy
- Micros POS experience will be an advantage
- Must be willing to work day and night shifts
- Physically strong and able to lift heavy crates
- Only SA Citizens will be considered
Desired Skills:
- Food cost
- Stock take
- Cash up
- Customer service
- Cash handling
- Food hygiene
- Food Management
- Food Safety
- staff supervision
- Point of Sale
- Ordering stock
- Receiving stock
- Storeroom supervision
Desired Work Experience:
- 1 to 2 years
Desired Qualification Level:
- Grade 12 / Matric
About The Employer:
Fast Food Franchise
Employer & Job Benefits:
- Basic salary
- Pension Fund