• Provide excellent guest service in an efficient manner.
  • Ensure that the facility is ready to open fifteen minutes prior to the posted opening time.
  • Control costs: food, labour and other expenses.
  • Be on the floor 100% of the time during a meal service period to observe, monitor and follow up on all areas of the operation.
  • Maintain the cleanliness and organization of the dining, service and preparation areas in accordance with established standards of sanitation.
  • Maintain appearance and uniform standards.
  • Train and develop all staff members supervised.
  • Provide ongoing feedback to all personnel and managers concerning all aspects of the operation.
  • Direct and assist staff members in maintaining high standards of food presentation, sanitation and service.
  • Monitor food production and the final product to ensure that food quality meets established standards.
  • Commit food specifications to memory and ensure that all food handlers follow these specifications.
  • Ensure the staff is following established service standards.
  • Motivate staff members to maximize sales by utilizing menu knowledge and suggestive selling techniques.
  • Prepare the store for monthly mystery shopper visits.
  • Interact with guests on an ongoing basis to ensure that service and food quality expectations are being met.


  • Matric
  • 2 years’ Fast Food Supervisor experience
  • Computer literacy
  • Micros POS experience will be an advantage
  • Must be willing to work day and night shifts
  • Physically strong and able to lift heavy crates
  • Only SA Citizens will be considered

Desired Skills:

  • Food cost
  • Stock take
  • Cash up
  • Customer service
  • Cash handling
  • Food hygiene
  • Food Management
  • Food Safety
  • staff supervision
  • Point of Sale
  • Ordering stock
  • Receiving stock
  • Storeroom supervision

Desired Work Experience:

  • 1 to 2 years

Desired Qualification Level:

  • Grade 12 / Matric

About The Employer:

Fast Food Franchise

Employer & Job Benefits:

  • Basic salary
  • Pension Fund

Learn more/Apply for this position