Key Objective of role
- Day to day support of IT requirements for the company’s users.
- Intermediation between users and IT service providers (Microsoft patching and anti-virus; other application support; NetSurIT Cloud operation security centre).
- Computer builds (standard company build policies).
- Assistance with office setup and IT configurability in all branches and offices across SA (remote configuration).
- Covering calls for other office facilities such as connectivity, security, working environments, telephones, multi-functional devices, and any office devices.
- Pro-active monitoring of all offices and user machines via Microsoft cloud operation security centre.
- Support users across the branch network via phone; Teamviewer (remote software); MS Teams.
- Desktop support across the full office infrastructure (local pc; printer/scanner; office connectivity; phones).
Desired Skills:
- teamviewer
- MS Teams
- Desktop support
- Microsoft patching
- AntiVirus patching
- NetsureIT Cloud Operation Security Centrte
- Comuter builds
Desired Work Experience:
- 2 to 5 years
Desired Qualification Level:
- Diploma
Employer & Job Benefits:
- Total cost to company