Purpose of the Role:

  • To serve as the strategic interface with assigned business units or functional area for the purpose of the Bank technology strategy development, solution discovery, service management, risk management and relationship management.
  • Provide highly valued strategic consulting level support and guidance through key IT initiatives.
  • Communicate decisions, priorities and relevant project information to appropriate levels of staff regarding business unit requests and projects and initiatives.
  • Proactively share knowledge of technology risks and opportunities to build competitive advantage and improve efficiency and effectiveness of business units.
  • Partner with business leadership and other key stakeholders to define opportunities and identify and prioritise projects based on predefined criteria (e.g. return on investment, productivity, compliance).
  • Serve as a “trusted advisor,” and a primary IT point of contact to business executives and managers.

MINIMUM REQUIREMENTS
Qualifications:

  • Bachelor’s Degree in Computer Science, Business Administration equivalent

Experience:

  • 10 to 15 years of IT and business/industry work experience
  • 5 -8 years management experience
  • 5 years developing and executing strategic plans and/or project portfolios
  • 5 year’ Project Management experience

Knowledge and Skills Required:

  • Strategic thinking and planning
  • Operational execution excellence
  • Ability to drive change that enables efficiencies and drives growth
  • Excellent interpersonal skills to influence, persuade and motivate others
  • Systems thinking
  • Team and collaboration orientation
  • Management and Leadership skills
  • Problem solving
  • Performance driven
  • Learning orientation
  • Effective written/verbal communication skills

KEY PERFORMANCE AREAS – KPI / KEY PERFORMANCE INDICATOR
Finance

  • Control and manage costs in line with the Business Unit and bank budget expectations

Strategy, Design and Solutions

  • Develop and maintain productive and collaborative relationships with key stakeholders, in order to support achievement of Business Unit outcomes.
  • Partner with the business unit to provide consultancy and advisory services related to requests for new technology services
  • Proactively serve as a “trusted advisor,” and act as the primary IT point of contact to Bank stakeholders.
  • Build and drive successful relationships across the business promoting a best for business approach to solutions and delivery priorities
  • Operate as the key business contact representing IT in promoting IT services and capabilities
  • Act as the key liaison across all functional areas, including business units, the
  • information technology department, and outside vendors

Innovation:

  • Provide thought leadership on the future of technology as it relates to the Bank, proactive in getting to grips with leading edge technologies and understanding their potential.
  • Ensure the business is aware of emerging trends, practice and technologies in the marketplace and how they may contribute to business outcomes and strategies.
  • Actively identify and champion innovation initiatives supporting the Bank strategy.
  • Involve external parties where needed to further develop and eventually implement innovation supporting the business strategy
  • Roll model continuous improvement processes and tools with all stakeholders
  • Continuously seek improved ways to work and efficiencies within team

People Management

  • Promote and foster collaborative team and stakeholder relationships based on growth and resilience, integrity, accountability and inclusion, and adheres to the Bank value of ‘Leadership’
  • Monitoring and managing deliverables, output and performance of subordinates
  • Develops talent by facilitating cross training, developing, coaching, mentoring & growing individuals & teams in the Business Units.
  • Encourages career advancement endeavours to staff.
  • Following up on disciplinary procedures and any other matters relating to subordinates behaviour and activities.
  • Ensures that effective training & development practices exist in the BU & that continuous learning is fostered.
  • Accountable for providing an environment in which employees can apply what they have learned
  • Support & reinforce the application of newly acquired skills. Rewards the application of newly acquired skills & knowledge. Fosters a climate of continuous learning
  • Ensure training is a part of employees’ daily routine & encourages them to tap into the knowledge of their colleagues & to set performance improvement goals.
  • Manage day to day staffing requirements, issues and performance.

Learning and Growth:

  • Take ownership for driving own career development
  • Preparation and signing off of Personal Development plan for staff
  • Achievement of objectives/milestones set out in the development plan
  • PDP plans and performance discussions with staff
  • Recommend and participate in the design and implementation of standards, tools and methodologies.
  • Share best practice, lessons learned and constantly update the architecture requirements based on changing technologies, practice, and

Desired Skills:

  • IT Business Parner
  • Best Practice
  • Risk Management
  • Strategy

Desired Qualification Level:

  • Degree

About The Employer:

Intermational Bank

Employer & Job Benefits:

  • Medical Aid
  • Group Provident Fund

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