If people watching is your favourite pass time, or you find yourself fascinated by consumer behaviour this role may interest [URL Removed] is in search of an inquisitive being, driven by analytical thinking to find results, solutions and share insights. You’ll join our dynamic team as our Insight Analyst supporting the development, implementation and delivery of analytical insight on strategic client [URL Removed] need someone with a passion for communication, high integrity and the ability to thrive in a team as well as take the [URL Removed] creative flare and strive for innovative solutions to problems will get you far in this career. A keen eye for details and hunger to learn will also lean in your favour. We want someone who is not just punctual and timeous with task management, but someone who has the ability to foresee issues before they become [URL Removed] you’re highly motivated, get the task done long before the deadline, know the meaning of prioritising and can keep your cool under pressure then take this moment to make it yours and apply today.What you will be doing
– Delivering innovative and value-adding analysis, insight and presentations to clients
– Managing insight analysts in line with agreed objectives and targets, whilst maintaining a dynamic and creative environment
– Delivering an exceptionally high level of objective insights based advice based on analytics to guide account strategies and tactics
– Managing stakeholders on allocated key accounts
– Delivering analytical outputs and presentations to internal and external clients
– Working in partnership with clients to ensure the analysis to deliver analytical results, driving strategy and ensuring analytics deliver to business plans
– Taking analytical recommendations and supporting implementation of them into operations, working with stakeholders to deliver solutions that drive tangible improvements
– Working closely with the BI and Solutions Teams to ensure opportunities are appropriately designed and subsequently tracked through effective monitoring of advisor and customer behaviours
– Proactively identifying opportunities to improve the drivers of cost and revenue through analysis of trends, KPIs, root cause and other applicable analytical techniquesWhat you need
– Matric
– Excellent numeracy, written, communication, planning, organisational, problem solving, time management, people management, prioritisation and influencing skills
– Experience in using BI and analysis tools (e.g. PBI, SQL, SAS, SPSS, Portrait, Qlikview or similar) to manipulate and analyse large volumes of data is advantageous
– Demonstrable logical thought process as well as methodological approach to problem solving and analytics – Excellent planning, organisational, and time management skills
– Customer Management experience preferable
– Innovative problem solving skills
– Proven understanding of fundamental statistical analytical techniques (Process Analytical skills such as Six Sigma or Prince 2 would be advantageous)
– Understanding and practical use of segmentation and predictive modelling techniques
– Experience in analysis of unstructured data such as speech, text and web data (Advantageous)
– Project management experience (Advantageous)
– Ability to make complex analytics simple to understand to our stakeholders
– Proven track record in effectively supporting change management initiatives (Preferable)
– Ability to create high level presentations, papers, documentation as well as work under pressure and meet deadlines
– Clear credit, disciplinary and criminal recordsPlease note that the appointment will be made in line with the in line with the company’s EE plan.
About The Employer:
Webhelp