Minimum Requirements:

  • B.Com Finance Degree
  • Relevant Order to Cash experience(advantageous)
  • AR domain understanding (advantageous)
  • Excellent Communication Skills (Verbal & Written)
  • Exposure to ERP’s (SAP/Oracle) on AR module (advantageous)
  • Knowledge of MS Office

Responsibilities:

  • Proactively contact customers for timely collection or resolution of aged receivables, by regularly collecting & analyzing customer data
  • Responsible for all cash application activities and ensuring all Log updated
  • Resolve customer inquiries promptly & accurately, by understanding customer market & needs
  • Be compliant on all dunning cycles / letters
  • Understanding of all system requirements in accordance with Compliance
  • Timely review and assessment of appropriate credit lines for new and existing customers with the Risk Team by analyzing customer financials
  • Daily / Weekly and monthly reporting of all files – ( Age Analysis, daily Contact outcome, Cash Application tally etc. and individual Productivity numbers), ensuring accuracy and timeliness
  • Coordinate Payment Plan proposals, pre-bankruptcy and post non-payment proposals with the Legal team and the Member.
  • Communicate regularly with the respective teams to solve queries
  • Driving process improvement initiatives, may require participation and contribution to special projects
  • Accomplish all responsibilities in line with client compliance and integrity requirements
  • Maintain and adhere to Standard Operating Procedures (SOP) as agreed with the client and periodically review SOPs for updates and changes
  • Meeting individual SLA’s
  • Driving process improvement initiatives

Kindly be advised that only shortlisted candidates will be contacted

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