Minimum Requirements:
- B.Com Finance Degree
- Relevant Order to Cash experience(advantageous)
- AR domain understanding (advantageous)
- Excellent Communication Skills (Verbal & Written)
- Exposure to ERP’s (SAP/Oracle) on AR module (advantageous)
- Knowledge of MS Office
Responsibilities:
- Proactively contact customers for timely collection or resolution of aged receivables, by regularly collecting & analyzing customer data
- Responsible for all cash application activities and ensuring all Log updated
- Resolve customer inquiries promptly & accurately, by understanding customer market & needs
- Be compliant on all dunning cycles / letters
- Understanding of all system requirements in accordance with Compliance
- Timely review and assessment of appropriate credit lines for new and existing customers with the Risk Team by analyzing customer financials
- Daily / Weekly and monthly reporting of all files – ( Age Analysis, daily Contact outcome, Cash Application tally etc. and individual Productivity numbers), ensuring accuracy and timeliness
- Coordinate Payment Plan proposals, pre-bankruptcy and post non-payment proposals with the Legal team and the Member.
- Communicate regularly with the respective teams to solve queries
- Driving process improvement initiatives, may require participation and contribution to special projects
- Accomplish all responsibilities in line with client compliance and integrity requirements
- Maintain and adhere to Standard Operating Procedures (SOP) as agreed with the client and periodically review SOPs for updates and changes
- Meeting individual SLA’s
- Driving process improvement initiatives
Kindly be advised that only shortlisted candidates will be contacted