Our client in the Financial Services(Insurance) industry has an opportunity available for an experienced Insurance Account Executive.
Location: Witbank, Mpumalanga
Job Description: To grow market share by gaining, maintaining, growing, and retaining Business accounts.
Responsibilities:
- Attend to all client queries (revision/ renewals, rate negotiations with insurers, amendments, cancellations, unpaid premiums)
- Do up and cross-selling of products
- Attend to audit lists regarding information captured into the system
- Minimize cancellations through regular and pro-active dealings with clients
- Assist clients with claims related problems and report all deviations to management
- Service Clients in accordance with the Minimum Commercial Service Standards
- Retain, Develop and Grow existing client
- Provide after-sales service to ensure that the new business vests
- Identify opportunities for up/cross-selling and write additional business
- Regular Networking -Identify opportunities and implement marketing and promotional activities
- Build relationships through regular contact, identifying critical decision-makers with all stakeholders (client, insurers, etc.)
- Client Communication – Keep clients informed of developments in the industry and market.
- Adhere to FAIS requirements and set company procedures
- Ensure that policies and endorsements are loaded onto the system
- Ensure that claims are registered and follow-up until the claim is finalized.
- Maintain renewal lists and ensure that renewal schedules are sent to clients
- Responsible for proactive underwriting
- Business administration – new, amendments, additions, renewals
- Ensure all communication with the client is in accordance with FAIS minimum standards
- General correspondence and e-mails to clients according to company standards
- Compile and submit reports on time to line manager as per set standard
- Accurate and Prompt Partner registration and ensure that payments are made
- Ensure that debit order information is updated and liaise with the bank
- Collect money from clients electronically (where applicable)
Requirements:
- Matric
- NQF Level 4 FETC in Short-Term Insurance
- Higher Certificate in Insurance
- Post matric qualification is an advantage (BComm Risk/Accounting, BBA)
- RE5 Representatives
- Class of Business(Advantageous)
- Minimum 5 years short-term insurance with 3 of the 5 years in commercial sales and service capacity