Company Profile
Founded in 1975 by Karl and Hildegard Zeppel, GREEN CROSS is a leading premium footwear brand, targeting discerning consumers who are looking for comfort, quality and classic styling. GREEN CROSS shoes are distributed through a national footprint of company-owned, mono-branded retail stores, complemented by a network of select trading partners. GREEN CROSS continues to grow its retail footprint, creating career opportunities for talented and passionate individuals who wish to join the team and contribute significantly to the success of this dynamic business.To manage a store effectively by maximising the store’s profitability through the achievement of budgeted sales and achieving the company’s strategic objectives.
Duties and Responsibilities
To achieve the annual sales budget through meeting and exceeding daily and monthly budgets to ensure the sustainability of the business.To manage and control financial expenses to ensure store profitability.To implement and maintain visual merchandising standards in line with brand requirements.To ensure proper stock management and control to minimize loss and to ensure product availability.To deliver exceptional customer service and to ensure that customers expectations are exceeded.To build excellent relationships with all relevant service providers (internal and external).To manage staff effectively which includes, recruitment, staff planning and the submission of timesheets.To inspire, motivate and develop staff appropriately.We are committed to the growth of internal employees and it is
Competencies
Leadership – Leads by example and manages the team efficiently and effectivelyTrader mentality – sets staff targets in line with budget and has the ability to maximise salesTeambuilding – Works participatory and effectively within a team by being democratic and encouraging team contributionsMaintaining effective relationships – builds rapport and engages well with staff and customersGood communication skills – ability to communicate effectively with customers and to understand their needsTenacious and resilient -.able to continue in difficult trading conditions and remain positiveExceeding customer service – ensures that customers’ needs and expectations are met through the delivery of exceeding customer service
Experience Required
Minimum 5 years retail experienceMinimum of 12 months experience as a successful store manager
Minimum Qualifications Required
Matric/ grade 12Tertiary retail qualification will be an added advantage
Knowledge Required
Understanding of profit and loss (income statements) and expense controlUnderstanding of the retail dynamics and brand managementExcellent administration skillsUnderstanding of stock control and managementEffective staff management